Italiana Hotels Florence

A great stop to relax...

Liked: Helpful staff and amazing pool and restaurant. Breakfast was good. Lots of little touches in the room like slippers which was lovely.
Disliked: Not the hotel’s fault as they have no say on this but just wanted to warn people about the city tax which is 7.5 euros per person and that the buses need a separate debit card for each person… very stupid idea and difficult for family with children. This is not the hotel’s fault but I felt hotel staff should inform guests if they have asked about using the bus.

Good

Liked: Free parking and swimming pool
Disliked: Breakfast

Good

Liked: Swimming pool and parking
Disliked: Breakfast

Poor

Liked: Parking?
Disliked: The hotel overlived his fotos. It realy needs renovation and more staff. We were waiting our stay to end...

Passable

Very good

Very good

Liked: Pool area
Disliked: Rooms with balconies

Exceptional

Decent, clean hotel. Good restaurant.

Liked: Clean large room. Beautiful pool with the restaurant next to it. Friendly staff. Good food at the restaurant at breakfast and at dinner.
Disliked: The entrance to the hotel needs to be renovated since some plates are almost falling down. The tiles at the entrance are broken so dragging in your baggage is kinda unpleasant. The elevator is old and clanky, the doors almost closed and caught our 2 y.o. child in them since the sensors didn't work properly. There could have been some more towel hooks in the bathroom.