Isle of Eriska Hotel Spa & Golf

Good

Wow, what an amazing experience...

Liked: All of the food was well prepared and delicious. We had more than enough to eat and snack on. Our cottage was nicely stocked with drink options including tea and hot chocolate. The bathrooms were very spacious, and the separate tub was wonderful! The beds were also very comfortable. The staff was exceptional as well. We had car trouble on the way had a 4 hr delay due to a flat tire. When I called the hotel, they were so understanding and concerned for our wellbeing. They knew exactly where we were and called me a few times to check on us. We finally arrived at about 9pm and they had soup and sandwiches waiting for us. We also loved how inviting the island is. You are encouraged to explore at your own pace even in the rain!!There are harry coos, horses and goats to delight you and the coast line is stunning. My friends and I loved everything about our stay at Isle of Eriska!
Disliked: Having a fan in the room would be a nice option.

Lovely location, good service and...

Liked: Long driveway but lovely setting with fabulous Spa.
Disliked: Lots of stairs and no air conditioning in room.

Poor

Disliked: The service was atrocious and absolutely undeserving of 5 stars - a single egg for breakfast took over 40 minutes to be cooked, and in general there's not enough cooks in the kitchen to cater to all the guests, although the meal areas were half empty. There are either no servers in the tea/bar areas or they ignore you. The rooms are small, dark and have no ventilation, the only source of fresh air is a window, which attracts many insects inside the room. When we arrived there was only one person at the reception desk, which meant that he needed to tend to other customers and carry all of our luggage alone - we helped, of course, but there is definitely not enough staff to cover the hotel. We were asked to plan our activities around THEIR schedule insgead of our own. It would make sense with a lower price tag or for a family owned business, but it's so far from who they claim to be. The area itself is lovely and the nature is beautiful, but that is it.

This place is beautiful. On...

Liked: We wanted a quiet, relaxing spa experience in a luxury setting, this did not disappoint.
Disliked: Loved it all, isolated, private, quiet, relaxing and excellent service.

Unbelievably brilliant ! Experience of...

Liked: Location and ambience. Also the authentic feel of being on an island and a Scottish castle.
Disliked: The price of the dinner at the Restsurant was a bit too high but the food quality was good.

Exceptional

Exceptional

Liked: We have been many times and are looking forward to coming back.

A wonderful experience

Liked: The tranquility, the isolation, the excellence of service in all areas
Disliked: I have nothing