Isle of Capri Casino Hotel Boonville

Was not impressed had higher...

Liked: Location was perfect Outside facilities were decentRoom was very dirty
Disliked: Room was very dirty there was dust 2 inches thick below the towels. As well as thick dust balls down the bathroom walk behind the door.We had a double queen room and only ended up needing one bed thankfully because one bed had brown spots on the outer white blanket. Carpets are heavily stained.

Exceptional

Superb

Superb

Very good

Love the railroad track by...

Liked: By the river
Disliked: Had a smell to it, and the elevators has smears a whole print all over them

Bad experience

Disliked: Children's clothes from previous guest were found in the night table. Cornchips and crumbs on table top. Dead batteries in TV remote. Card reader denied my initial payment on my credit card causing embarassment upon check in forcing me to use my debit card. Upon checking with my credit card company no reason was found to deny payment other than it being the card reader at the counter. I returned to the check in counter and asked her to try it again mentioning that it wasn't an American card ( Canadian). She said it should make no difference, a Visa is a Visa. Low and behold it suddenly worked on the first try. She then refunded my debit card saying that she would mention all the above to her manager. I never heard back from anyone nor did the clerk offer an apology. No cleaning staff came to my room to finish cleaning or collect the children's clothes. Very frustrating and time consuming when all I wanted was to rest after a long day of traveling

Convenient and comfortable after a...

Liked: Easy access and in an interesting area
Disliked: I understand it is a casino but the lobby was too smoky for me

Absolutely disgusting - booked a...

Liked: Not much to like here unless you're a 3 pack a day smoker who's willing to turn a blind eye to dirty rooms and tolerate surly, unhelpful staff
Disliked: Everything about this place