Name: Island Suites Hobby Airport
Address: 11635 Gulf Freeway, Houston, TX
Telephone: (888) 420-1643

My trip in hell

Liked: The location and the room was big. It wasn't that dirty but could've been cleaned better. There is no effort put into making sure it's cleaned good.
Disliked: The man when I checked in. Very rude right as soon as I walked in. Was mad cause I wanted to use a hotel app instead of accepting his high price. Then after I booked with yall, he tells me there will.be a 200 deposit. I told him that I did not have that and I didn't pay deposit ever there before. He told me to cancel then. I was very upset and started to cry. Then I finally convinced him to take a smaller deposit. He took everything I had in my wallet. Which left me with no money for food. He also told me if I had any visitor that he would keep my deposit money.. I will never rent there again.

Disappointing

Disliked: Cockroach in the room, heavy Indian sent smell in the room, mirror had a hole that had lines of cracks, hole in drywall, bathroom floor tiles around shower were all loose, the caulking was loose pealing away from where supposed to be attached. Air conditioning unit buttons were heavy used and pushed inward on unit. Some lights worked and some did not.

Superb

Good

I wouldn’t recommend. But you...

Liked: The area was ok but the suite was trash.
Disliked: Sheets were dirty. The lamp stand fell off the wall and hit my wife in the head now she has a scar. The toilet wasn’t working properly. He didn’t want to give me my money back after telling him everything that was wrong with my stay.