Island Inn & Suites Ascend Hotel Collection Guest Reviews
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Anonymous Fri, 1 August 2025
Passable
Joan Wed, 30 July 2025
Very good
Mark Wed, 30 July 2025
Very good
Jeremy Mon, 28 July 2025
Worth the money and enjoyed...
Liked: I enjoyed the friendliness of the staff. Every person I met was super nice and willing to help and or answer questions. The property itself is on the water, and I enjoyed the views. Everything was in order and smooth. Parking was not an issue. Everything was fairly good. I did love the place, especially the oysters, crabs, and dock. The closeness to the only restaurant is a bonus as well. I would return again.
Disliked: I think the place needs a little updating. The walls are paper thin. I could hear and smell smoke from the people next door. The staff made a note and provided me with some air freshener, but it didn't help. I think the place is a little worn, that's all. It just needs some sprucing up and maintaining. The furniture on the balcony looked like it was broken or about to break. The ceiling had darker stains on it, probably due to moisture, which can be difficult to maintain sometimes. Breakfast was a little lackluster, and that was a bummer since there really isn't too much around. I wish there were some sort of facilities outside, but that is nit-picking. I did love the place, especially the oysters, crabs, and dock. The closeness to the only restaurant is a bonus as well.
Jan Mon, 28 July 2025
Very good
Liked: Great location
Disliked: Very dated could use renovations
Thuong Sat, 19 July 2025
Exceptional
Linda Sun, 13 July 2025
I can’t wait to come...
Liked: Gorgeous setting
Disliked: Nothing to complain about!
Owens Tue, 8 July 2025
Very good
Disliked: Elevator wasn't working
Brian Tue, 24 June 2025
Very Disappointed
Liked: Location, scenery and restaurant next door
Disliked: Place is in dire need of maintenance and cleaning.Room door had busted frame and lock, overall the paint in the several rooms we occupied were terrible, with trim being bare of paint and dirty. Upholstery was stained and filthy. Bathroom toilet ran continuously and toilet paper holder was ripped off wall and missing. Toilet had bad rust stains. Sliding door to balcony had broken lock and cobwebs covered deck furniture. Very disappointed in facility that we stayed at in previous years. Maintenence lacking
Galina Mon, 23 June 2025
Very good
Liked: The views are amazing! The room was large (a suit) and clean. The beds comfortable, better than some of the reviews suggest. The restaurant next door is really nice too.
Disliked: Some small repairs in the room are needed; the picnic tables outside could use a clean. (This is not a criticism, but a suggestion: would have been nice to have something like kayaks or paddle boards available to guests - something to do in the area.)