Island Inn & Suites Ascend Hotel Collection

Exceptional

I can’t wait to come...

Liked: Gorgeous setting
Disliked: Nothing to complain about!

Very good

Disliked: Elevator wasn't working

Very Disappointed

Liked: Location, scenery and restaurant next door
Disliked: Place is in dire need of maintenance and cleaning.Room door had busted frame and lock, overall the paint in the several rooms we occupied were terrible, with trim being bare of paint and dirty. Upholstery was stained and filthy. Bathroom toilet ran continuously and toilet paper holder was ripped off wall and missing. Toilet had bad rust stains. Sliding door to balcony had broken lock and cobwebs covered deck furniture. Very disappointed in facility that we stayed at in previous years. Maintenence lacking

Very good

Liked: The views are amazing! The room was large (a suit) and clean. The beds comfortable, better than some of the reviews suggest. The restaurant next door is really nice too.
Disliked: Some small repairs in the room are needed; the picnic tables outside could use a clean. (This is not a criticism, but a suggestion: would have been nice to have something like kayaks or paddle boards available to guests - something to do in the area.)

Superb

Good

Ok stay

Liked: Beautiful views and great location
Disliked: TVs weren’t working the first night of our stay, rooms are outdated and could use a good amount of maintenance.

Wasn't what I was expecting,...

Liked: The view
Disliked: No power at the hotel when we arrived, cob Webb's on the balcony, electronic key lock taped to the door, had to get multiple new keys cause they stopped working, and two staff members entered our room unexpectedly, which is unexeptable.