Is Morus Relais Guest Reviews
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1.5 miles from Santa Margherita Di Pula centre |
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Juan Tue, 7 May 2024
Pleasant
Liked: Beach, nice staff and quiet location.
Disliked: The restaurant is very bad. High prices and terrible food. You can see a bunch of comments regarding the restaurant in Google maps. Do yourself a favor and don't waste your money in their restaurant.
Antonio Tue, 7 May 2024
Poor experience
Liked: Easy Access to a beach and swimming pool
Disliked: There was no mini bar in the room like advertised. All the activities were off I have no idea why. Bar is only opening in evening so if you don't have drinks you need some. And if you don't have a car shops are hours away walking. Advertising is miss leading and pictures. There was no BBQ happening while we stayed. The place is really outdated our TV was not working.
DuĊĦan Mon, 6 May 2024
Pleasant
Liked: Location, private sandy beach, pool, friendly staff. Good athmosphere, quiet and cosy. The main waiter was really helpful trying to accomodate us on the terase, which was still closed at this time of the year.
Disliked: The hotel was not cleaned after winter closure and the facilities were not operating yet. Beach bar and grill was closed, the terase was closed also. During our visit it was sunny and warm and we really missed the nice setting shown on the promo photos.
Nicoletta Thu, 23 November 2023
Pleasant
Qian Wed, 11 October 2023
Perfect
Qian Wed, 11 October 2023
Exceptional
Lamia24 Tue, 3 October 2023
It's a shame as this property has huge potential to be amazing.
Liked: The property is on beautiful landscaped gardens and sea side, it is a tranquil location, very scenic. The majority of the staff are lovely and very friendly, not much else in the like category.
Disliked: This is not a 4 star property! The hotel is old and authentic, it is 70 years old, not much has changed nor has the furniture in 70 years, its tired and needs a good clean and replacement of all furniture, the beds and pillows are horrible, the room has a smell most days, the bathroom I had to call maintenance to open the drain hole in the bathtub as I could not open it. The property is isolated with not much around it, the closest town of Pula is going to cost you 40 euros taxi fare for a 10 min ride, they do not offer a shuttle bus and if you don't have a car you will have no choice but to eat at the hotel restaurant at 35 euros for dinner that is average and not of high standard in choice or taste. Water bottles are 2.50 euros each, which you have to pay as no water is given free of charge during your stay, this I found ridiculous as on a normal day you would consume 3 bottles on average. The breakfast is super basic and very limited. One bar is open which you have to wait for service then be charged crazy prices for a drink. The gym has been in renovations for 2 years and still not operational. It really is a shame as this property could really be of high standard, I hope the owners read this as your guests feel ripped off after the stay, I also want to mention check your bill on checkout, I got charged taxes even though my booking with booking.com included all taxes and charges, I don't know why I was left with the feeling that I was constantly being charged for everything.
Lamia24 Tue, 3 October 2023
It's a shame as this...
Liked: The property is on beautiful landscaped gardens and sea side, it is a tranquil location, very scenic. The majority of the staff are lovely and very friendly, not much else in the like category.
Disliked: This is not a 4 star property! The hotel is old and authentic, it is 70 years old, not much has changed nor has the furniture in 70 years, its tired and needs a good clean and replacement of all furniture, the beds and pillows are horrible, the room has a smell most days, the bathroom I had to call maintenance to open the drain hole in the bathtub as I could not open it. The property is isolated with not much around it, the closest town of Pula is going to cost you 40 euros taxi fare for a 10 min ride, they do not offer a shuttle bus and if you don't have a car you will have no choice but to eat at the hotel restaurant at 35 euros for dinner that is average and not of high standard in choice or taste. Water bottles are 2.50 euros each, which you have to pay as no water is given free of charge during your stay, this I found ridiculous as on a normal day you would consume 3 bottles on average. The breakfast is super basic and very limited. One bar is open which you have to wait for service then be charged crazy prices for a drink. The gym has been in renovations for 2 years and still not operational. It really is a shame as this property could really be of high standard, I hope the owners read this as your guests feel ripped off after the stay, I also want to mention check your bill on checkout, I got charged taxes even though my booking with booking.com included all taxes and charges, I don't know why I was left with the feeling that I was constantly being charged for everything.
Mary Mon, 2 October 2023
Good
Liked: The position on the beach with its swimming pool completed our day. The pool and surrounds were first class.Staff were happy and friendly. The gardens were well maintained.
Disliked: The set dinner was a little disappointing.There was an unpleasant odour from both bathrooms the following morning.
Mary Mon, 2 October 2023
Good
Liked: The position on the beach with its swimming pool completed our day. The pool and surrounds were first class.Staff were happy and friendly. The gardens were well maintained.
Disliked: The set dinner was a little disappointing.There was an unpleasant odour from both bathrooms the following morning.