Fantastic experience- marvellous hotel and...

Liked: Everything!

All in all was quite...

Liked: Good location, great staff
Disliked: At the breakfast buffet the bacon and sausage and eggs were cold 3 out of 4 days

Superb

Exceptional

Liked: Top location and atmosphere Will be back :)

A great and romantic location,...

Liked: The hotel is unique and special, I love the historic touch. The room was great, stylish and comfortable. The breakfast is buffet type, the bread was fresh, there was a nice variaty of fruit- which was a nice to have with breakfast. There was a nice variaty of food to choose from.The location is superb, very close to the Old Town Hall, and s walking distance from many main attractions of thd city.

4 days memorable stay in...

Liked: The hotel is centrally and strategically located in the hub of Prague connecting between the old and new town.The courteous approach of the hotel Manager and the upgrading of one of the booked rooms is highly appreciated
Disliked: I had a very bad check-in experience with the hotel. We reached at 1330 hrs and started the check-in formalities for 2 rooms booked through Booking.com. I have requested the receptionist to try to give me if possible one room before the official check-in time of 3 PM as we have an infant and he is in upset condition. The receptionist promised to help and was about to prepare the room but a porter was there and his name was Patrick he stopped the receptionist stating that check in at 3 PM knowing that free rooms were available. We had to go outside as we were not given a toilet facility to change the baby’s dressing. We waited more than one and a half out in the cold and rainy conditions as there was no lobby or decent toilet in the reception area. At 10 past 3, we came back for check-in, but the same Patrick ignored us and insisted on walking away and delayed our check-in purposely for no reason. At this point, I decided to look for another hotel and get rid of this racist person and I demanded to speak to the manager.The manager, Ms. Lenka, calmed down the situation and promised to take action against this behavior of Patrick the Porter but I am sure she will do nothing as a courtesy she upgraded one of the rooms and I refused initially as I did not accept favors in such situations but when she insisted I accepted

4 days memorable stay in the center of Prague

Liked: The hotel is centrally and strategically located in the hub of Prague connecting between the old and new town. The courteous approach of the hotel Manager and the upgrading of one of the booked rooms is highly appreciated
Disliked: I had a very bad check-in experience with the hotel. We reached at 1330 hrs and started the check-in formalities for 2 rooms booked through Booking.com. I have requested the receptionist to try to give me if possible one room before the official check-in time of 3 PM as we have an infant and he is in upset condition. The receptionist promised to help and was about to prepare the room but a porter was there and his name was Patrick he stopped the receptionist stating that check in at 3 PM knowing that free rooms were available. We had to go outside as we were not given a toilet facility to change the babys dressing. We waited more than one and a half out in the cold and rainy conditions as there was no lobby or decent toilet in the reception area. At 10 past 3, we came back for check-in, but the same Patrick ignored us and insisted on walking away and delayed our check-in purposely for no reason. At this point, I decided to look for another hotel and get rid of this racist person and I demanded to speak to the manager. The manager, Ms. Lenka, calmed down the situation and promised to take action against this behavior of Patrick the Porter but I am sure she will do nothing as a courtesy she upgraded one of the rooms and I refused initially as I did not accept favors in such situations but when she insisted I accepted

Great stay, location was awesome.

Liked: Breakfast was excellent! The maids did an excellent job cleaning and the staff was always friendly.
Disliked: Better pillows on bed.

Great stay, location was awesome.

Liked: Breakfast was excellent! The maids did an excellent job cleaning and the staff was always friendly.
Disliked: Better pillows on bed.