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AustraliaInTown Suites Extended Stay Richmond VA - Midlothian Guest Reviews
Overall Average Score:
Pleasant (3.35 out of 5)
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Anonymous Thu, 5 June 2025
Anywhere but here
Liked: The extended stay and affordability I thought I would receive
Disliked: The fact that the front desk was extremely disrespectful and difficult because she wanted stay outside and smoke. Everything was responded with sarcasm so much I I requested to not stay and cancel so I never recieved a room key but was charged for a stay. Being a veteran this was simply uncalled for and will never think to stay here ever.
Dana Fri, 4 April 2025
Exceptional
Kara Sun, 5 January 2025
Bad
Disliked: Horrible customer service the moment a walked in the door I will never stay a whole week again
Brandi Fri, 12 May 2023
Liked: Location
Disliked: Noise
Johnetta Sun, 7 August 2022
Okay,but not okay
Liked: Very spacious and clean room.
Disliked: The bathroom sink was clogged and the towels wasn't clean also a half of roll of tissue was in the bathroom.
Johnetta Sun, 7 August 2022
Okay,but not okay
Liked: Very spacious and clean room.
Disliked: The bathroom sink was clogged and the towels wasn't clean also a half of roll of tissue was in the bathroom.
Melissa Thu, 7 July 2022
Very good
Melissa Thu, 7 July 2022
Very good
Collier Sun, 3 July 2022
Very good
Liked: Comfortable room with kitchen and air-conditioning.
Disliked: You have to check in before 7pm and if you will be later than 4pm you need to let them know. This was not clear when I booked on booking.com and when my flight was delayed by 5hrs I did not make it in time which was disappointing. The first thing I knew was a cancellation fee which came up on my phone which was later refunded.
Collier Sun, 3 July 2022
Very good
Liked: Comfortable room with kitchen and air-conditioning.
Disliked: You have to check in before 7pm and if you will be later than 4pm you need to let them know. This was not clear when I booked on booking.com and when my flight was delayed by 5hrs I did not make it in time which was disappointing. The first thing I knew was a cancellation fee which came up on my phone which was later refunded.
