InTown Suites Extended Stay Prattville AL

Sweet

Liked: Everything
Disliked: I foget my Airfry in unit 208 and i couldnt never get anyone to answer the phn ,im planning on going back for a month stay

Exceptional

Liked: The pool by far!

Bad

Disappointing

A tiny bit disappointed i...

Liked: When I arrived to check in the lady at the desk, said to me in the most confusing way, “I’m gonna let you look at it first, and see if it’s gonna work for you”. She said “wait a minute can you give me about an hour? Never mind hold on just one minute. Let me see something“ she then took a phone call for about five minutes and told me that this was the only one she had, go check it out. So I did, and it was nothing like advertised, not even close. I’m not sure where the pictures on this website come from but they never came from this hotel. The room smelled like cigarettes and sour mop water, paint was peeling off the wall, comforters and pillows were stained and burned, the floor hadn’t been swept. The countertops were dirty, and the bathroom fixtures were not a fixed. I went back to the office. I’m assuming to look on my face inspired her next question. “ that one ain’t gonna work? I figured that… OK sorry, have a nice day” I asked if she had another unit she said nope that’s the only one I have. I left assuming after our conversation and me never checking in due to the condition and the false advertising that I would not be charged however, I was charged $60… For wasting my time I would’ve loved nothing better having got off of a 12 hour night shift then to go to bed, but I couldn’t furthermore wound up sleeping in my truck that day.
Disliked: Nothing. When I arrived to check in the lady at the desk, said to me in the most confusing way, “I’m gonna let you look at it first, and see if it’s gonna work for you”. She said “wait a minute can you give me about an hour? Never mind hold on just one minute. Let me see something“ she then took a phone call for about five minutes and told me that this was the only one she had, go check it out. So I did, and it was nothing like advertised, not even close. I’m not sure where the pictures on this website come from but they never came from this hotel. The room smelled like cigarettes and sour mop water, paint was peeling off the wall, comforters and pillows were stained and burned, the floor hadn’t been swept. The countertops were dirty, and the bathroom fixtures were not a fixed. I went back to the office. I’m assuming to look on my face inspired her next question. “ that one ain’t gonna work? I figured that… OK sorry, have a nice day” I asked if she had another unit she said nope that’s the only one I have. I left assuming after our conversation and me never checking in due to the condition and the false advertising that I would not be charged however, I was charged $60… For wasting my time I would’ve loved nothing better having got off of a 12 hour night shift then to go to bed, but I couldn’t furthermore wound up sleeping in my truck that day.

Room not as advertised bed...

Very good

It was decent I’d stay...

Liked: Staff was friendly and accommodating
Disliked: Loud people early in the morning just chilling outside my door , and I work night shift

Great staff, great location, room...

Liked: Staff is friendly and always helpful.
Disliked: Cabinets and doors wouldn’t close properly. They are old and don’t line up properly.