InTown Suites Extended Stay Phoenix AZ - Gilbert

It was comfortable could have...

Liked: No breakfast location OK
Disliked: Should have been told that the breakfast nook had no pans to cook with plates to eat on or silverware to use. I don’t understand why it was even considered a small kitchen.

You get what you pay...

Liked: No Breakfast and No Coffee maker
Disliked: Reception and Exterminators sprayed room during our visit.

Wanna spend you money on...

Liked: Nothing honestly
Disliked: It’s smelled like marijuana all the time, you couldn’t smoke on premises but the front office guy and a few others were smoking right out the balconies, worst customer service.

Good

Pleasant

Superb

Will not stay at this...

OK but not great

Liked: Minor maintenance issue handled quickly by staff
Disliked: Hotel did not provide even basic supplies for a long term stay. Full kitchen, but no pots or pans. Would not even provide a replacement toilet paper.

False advertising

Disliked: The pictures online are of the only two renovated rooms at the place. We did not get one of those rooms. So the pictures absolutely did not match the room. The staff was nice but the room was terrible