InTown Suites Extended Stay Newport News VA - I-64

Good

Wonderful

Liked: Everyone at the front desk was absolutely amazing..wonderful staff..beautiful hotel..

July summer stay

Liked: Friendly, helpful staff who were eager to make our stay as pleasant as possible. Great location to the 64 east and west highways.
Disliked: We weren't clear on their cleaning procedure. Towels weren't replaced. Kitchenette not equipped.

Exceptional

Exceptional

Liked: Everything

Passable

Liked: I was close proximity to most of the places we needed to be in the town. The room was decent.
Disliked: Staff kept trying to come into our room early in the morning when we were still in bed. Water leaking from ceiling above shower and signs of water damage.

Exceptional

Passable

Disliked: It always smelled like marijuana inside and out. Even in the elevator. Rooms in kitchen didn’t have any pots/pans available for use.

Pleasant