InTown Suites Extended Stay New Orleans LA - Metairie

Pleasant

Very good

Mala, the Housekeeping, and they...

Liked: No hay desayuno, la ubicación está bien
Disliked: The cleaning of the rooms is terrible, in 3 weeks only one woman came once 6 changed the sheets, did not clean the floor or the bathroom, nor did she collect the garbage, it is terrible to clean the cleaning. And when I ask about the deposit they say no l9 return because I pay for a standard room, and that is not what the contract says? Gracia sa Dios, on Friday I will leave here, I will leave for another hotel.

Unprofessional Staff. Filthy Property

Liked: Location is OK
Disliked: Unhelpful and unprofessional staff. I arrived at exactly 7pm which happened to be the time front desk was closing. Was told booking AUTOMATICALLY canceled due to "no show" by 7pm. Told by receptionist "there's nothing I can do. Have to find somewhere else to stay." Had to resort to Motel 8 for the night. Returned next day to Intown and another agent found my booking. Indicated wasn't canceled and still in system. Worse service ever received in hospitality industry. Otherwise, this property is extremely filthy. Not proper for paid accommodation.

Unfit For Paid Accommodation

Liked: Good location.
Disliked: Room was substandard, tired and dirty. Corridors extremely filthy!!!! Front office staff very unprofessional and uncaring. Had to purchase an iron. None was provided. Overall, this property should not be offered for paid accommodation in its current state!

Good

Bad

Passable

Liked: Staff was nice and helpful.
Disliked: My little roommates. Only was given a small roll of TP. I couldnt get another roll.

COCK ROACH PARADISE.

Liked: Nothing. INFESTED with ROACHES.
Disliked: ROACH INFESTATION.