InTown Suites Extended Stay Nashville TN - Madison

Remodel

Liked: I didn't like anything, I was in a room where the TV didn't work then got moved the next day to a room the futon was so nasty and hard that it shouldn't of been on there and the walls so nasty they came in while I was gone to paint the walls, which my reservation was for two beds and the check in person told me that's not what I booked and I have a 19 yr old son too , sure told me it was going to be an up charge , parking lot full of activities
Disliked: Nothing

Passable

Disliked: I was charged more than when I reserved my room for there was multiple roaches in my room I was told multiple times that they would come spraying and move me rooms they never did and I paid to stay a full week and felt like I wasn't taking seriously or was it important enough

Passable

Disliked: I was charged more than when I reserved my room for there was multiple roaches in my room I was told multiple times that they would come spraying and move me rooms they never did and I paid to stay a full week and felt like I wasn't taking seriously or was it important enough

Bad

Good

it sucked out the us big time. let me know when the new room are available and I might decide to give it another try

Liked: that their finally upgrading it. I ask for the newer rooms and instead I got a crappy bed that tilted. refrigerator looked like someone punched it over and over.
Disliked: I ask for one of the updated rooms. I mean the pictures make them look great. instead I got one of the old crappy rooms with a tilted bed. swore I saw a bedbug not to mention all the damned cockroaches everywhere. They think its their home. One wanted to sleep on the bed. The refrigerator looked like someone used it as a punching bag. I give it a 0

The hustle

Liked: There was no way to contact the property management to file a complaint and the have roaches and the place smells bad and the front desk clerk was rude and using a theating tone towards me over the phone but in person she would act as if she did nothing to me. She accused me of stealing my own money and accused me of asking her to do me a favor as if I couldn't pay for my room. Also she kept trying to double charge me for my room. It was the worst experience I've ever seen and been through
Disliked: The bugs and drug smells and Ms Tammy and the bed had a huge lump in the middle.

Bad

Liked: No Ive never been in prison staying at Intown suites gave me a feel for what it must be like to live among the dregs of society but thats just the other guess the place itself smells has roaches they doubled the price it was supposed to be 400 a week they charge me something like 750 so theyre dishonest I dont know if theres enough room to list all the negative aspects of this placeBut its a place in
Disliked: They dont have a luggage cart they dont clean the rooms they dont have intelligent or courteous staff the place is not staffed 24 hours a day trying to sign into the Internet is a complicated hassle

WORST PLACE EVER

Liked: NOTHING!!!!!
Disliked: EVERYTHING, Staffing, They don't even pick up the telephones. Waited for OVER an hour &1/2 just to check in. VERY DIRTY, VERY UNSAFE. Just the WORST place EVER. SADLY it cost alot of money to be there.