InTown Suites Extended Stay Matthews NC - Indian Trail

Bad

Good

Bad

Poor

Liked: ,no breakfast,no coffee,no towel exchange.

Poor

Liked: ,no breakfast,no coffee,no towel exchange.

Perfect

Exceptional

Horrible experience!

Liked: Nothing
Disliked: Had to wait two hours for someone to check us in just to be told they didnt have a room for our reservations! He said if we come back in TWO DAYS he could possibly have the two rooms that were out of order fixed on the spot! He was no help! Didnt try to get me into another hotel! I drove 13 hours with one year old twins and my disabled mom just to be told oh I was just fixing to call you I asked for the manager and the joke was on me! HE WAS THE MANAGER! Do not recommend!!!! We literally brought groceries that spoiled bc we couldnt stay there. We were out of even more money trying to find somewhere else to stay! AND I was two hours late for my event! I recommend quality inn across the road!

Horrible experience!

Liked: Nothing
Disliked: Had to wait two hours for someone to check us in just to be told they didn’t have a room for our reservations! He said if we come back in TWO DAYS he could possibly have the two rooms that were “out of order” fixed on the spot! He was no help! Didn’t try to get me into another hotel! I drove 13 hours with one year old twins and my disabled mom just to be told “oh I was just fixing to call you” I asked for the manager and the joke was on me! HE WAS THE MANAGER! Do not recommend!!!! We literally brought groceries that spoiled bc we couldn’t stay there. We were out of even more money trying to find somewhere else to stay! AND I was two hours late for my event! I recommend quality inn across the road!