InTown Suites Extended Stay Louisville KY - Northeast

Exceptional

It was better than other...

Disliked: Loud

Very good

Liked: Room was clean. Staff was friendly and helpful.

I could have rented a...

Disliked: Oh they didnt even let me check in. I spent like $10,000 at a different Intown but they blacklisted me or something. But anyways I’ll tell you about that experience. They cut off the water several times and I had to skip showers 5 times. They changed the laundry payment setup so I lost maybe $20 stuck on an old card and the systems they switched to didn’t work so I had to skip doing laundry 3 times. Uhhh what else? Bullet holes in the rooms if you’re afraid of that sort of thing. Poor service, terrible service really. Cleaning people would go into my room every other day and root around but clean nothing… They ask for a deposit and put a 20% hold on whatever you pay so be prepared to shell out ~$600 to loan them for your $400 stay. Cheap per diem maybe but you’re not exactly paying for service. Or quality. Or safety. There’s a bed at least. Probably.

Very small

Disliked: Room was very outdated for rate

Very good

Exceptional

Bad

Liked: I didn’t like anything about the hotel and or survice
Disliked: We were forced to leave early due to the crimes at the hotel and a robbery we witnessed after this the robbers were in the next room over they knew we identified them so the police instructed us we needed to get to safety the employees at the hotel did nothing to help us stay safe we didn’t stay the last 5 nights of our stay and wanted a refund the property manager was extremely rude

Bad

Liked: Nothing
Disliked: Everything