InTown Suites Extended Stay Charleston SC - West Ashley

Sleep Tight, Don't let the...

Liked: I love the location, staff was very nice, and the room had plenty of space!
Disliked: BED BUGS!!!!!!

Bad

Liked: Nothing
Disliked: Holes in walls and cigarettes burns everywhere. The pullout sofa was broken, asked several times for it to be replaced. Housekeeping doesn't knock before entering. No security due to the back door being propped open. The evaluator was down for 2 weeks. Roaches everywhere. The only good thing about this hotel was the 3rd shift clerk.

Exceptional

Bad never will happen again...

Liked: I was willing to work with management in getting my money back. So i decided to have my bank file a dispute. That room 112 had such an awful order.. Due to the fact it was not moped sanitized and the bath tub needed to be clean, yes. I took some pictures for you to review. Management at the hotel decided to argue with me, which i confronted her, the fact is I was a customer not an employee. What a difference a day make. The manager was not herself. What's up and her intent to tell me to leave her ptoperty. I did and called.911 to investigate. Didn't serve breakfast at this location. Your motel manager allowed resident to smoke drugs in the rooms. I was told we dont do that here, lied to by manager. Well if you don't live on property, you don't know. You have a roach infested motel which Management observed. If you
Disliked: Lied to about the drugs. The unwanted visitors, roaches. Manager attitude. What ever was going on in her personal life, don't take it out on the customers

Pleasant

Superb

Checked Out and Still In...

Liked: Nothing!
Disliked: I was checked out without permission and my room rented to someone else. I came back from being gone one day and still had it booked through the weekend and someone else was in it.

It wasn't half bad

Liked: The bed was comfortable and I enjoyed the living room area as well. Most of all I enjoyed the bathroom, it was very spacious and the mirror was very unique.
Disliked: I was experiencing a roach problem and it was also very noisy. Sometimes the room would get muggy but luckily the windows can open so that helped.

Exceptional