InTown Suites Extended Stay Bowling Green TN

Get the upgrade to a king in the main building

Liked: The first two rooms they showed us were very bad. We were offered an upgrade to a king room and that room was so much better. It was newer and more updated.
Disliked: There were obvious signs of a roach infestation at one point. Although there were no bugs that I seen alive, there was a dead one in the cabinet. I have a registered service animal abd made them aware of this before and during check in. We only had one night left on our and we received a letter under our door stating that no pets were allowed. She isn't a pet she is a service dog. That letter was in poor taste in wording as it threatened to have us check out early without any refund of any money already paid. Neither my spouse nor myself are Hispanic but the letter had English at the top and say the bottom had Spanish and that was highlighted as if to accentuate the points in it. I didn't like being threatened to be kicked out because of my service animal at all. She was no trouble or bother to anyone and it's very much protected by the ADA laws. The first two rooms were disgusting. Where something had hung on the wall when the roach infestation was occurring there was a significant amount of roach feces around the holes where the hardware was that held up the item that was there before. The couch was so stained and nasty looking I wouldn't have sat on it at all. Those rooms were just terrible.