InTown Suites Extended Stay Austin Tx- Research Blvd

Exceptional

Very disappointed

Liked: The location is good, around 20 minutes from downtown Austin. Free parking available.
Disliked: The property is not compatible with the reference photos posted on Booking. These photos is from their “premium” rooms which is not available to book on Booking. So, when I did the check in they put me in a very old and uncomfortable room. They only provide one towel during all your stay even if it is a longer stayed, like 30 nights. There is no utensils in the kitchen, nothing at all. Internet is unstable. The receptionist is closed most of the time and I didn’t fell supported when I needed, they always have an excuse to not give you assistance. If you have any unforeseen circumstances and have to check out early, there is no chance of a refund, no matter what the reason, I had a loss of about $500 cause I did early check out.

Worked for me.

Liked: It served my needs and my budget. Staff was great.
Disliked: Bathroom was awful toilet barely working, tons of bugs, roaches, ants and it’s very loud there.

Good

Liked: Maintenance personal were quick and knowledgeable.
Disliked: Rooms were nothing as pictured. Wanted to charge extra for a "refurbished " room. I got an old room.Couldn't extend my stay at same rate.

Exceptional

Bad

Disgusting moldy walls… horrible staff…...

Liked: Nothing
Disliked: Disgusting moldy walls… horrible staff… loud…. Tweaked nodding off in parking lot….. Roooms smelt disgusting

Stayed in a very nice...

Disliked: Hard to get at hotel. I overshort the road twice. Luckilty, I could backtrack through the businesses nearby.

Very good