InTown Suites Extended Stay Atlanta GA - West Midtown

I would not recommend it...

Liked: It was convenient for travel for work
Disliked: The first room was not clean and had a bad odor the manager Tina was very rude and nasty to the guests and even myself

Bad

Poor

Disliked: They’re rates aren’t the same online, i was told i couldn’t book another stay using booking.com which made me feel uncomfortable. The staff are not as professional. I had to ask for new sheets because they didn’t change the sheets.

Exceptional

Poor

Disliked: I made my reservation and because my flight arrived at 7PM which I said when I was booking . My room was give out I had to find a place with my kids after a long trip of 12Hours. When I arrived the staff member said not because check in is at 11AM not at this time so I had to fine a hotel.

Horrible

Liked: Nothin
Disliked: Nothing

Staff lacks courtesy of hospitality...

Liked: Just the location
Disliked: Staff was not nice, lacks courtesy of hospitality business. The kitchen stove was bad. I complained, but nothing was done.

Disappointing

Horrible disgusting I ended up...

Liked: The property was under construction because of a water main problem I arrived at noon Saturday. I did not have water until Monday evening. I went three days without water. Construction was so bad. It was hard to maneuver in and out of the parking lot. It was a horrible stay I will never ever book with that in town. Suite facility again
Disliked: The customer service representative who checked me in was amazing. I understand it was not her fault. She made the process bearable, but not having water for three days that’s over half my trip that was so disgusting. I could not flush the toilet after using it I will never ever book again. The room I booked online was not the room I was given. I was told the blooms that are shown online or the premium rooms which I am OK with paying the additional cost, but I did not receive a room worthy of me staying in this was the worst vacation I have ever taken. I am done with these booking sites because too much can go wrong. I don’t think I deserve that I am a loyal booking band and that day was a waste. I had to take showers at the gym that was no need for me to book. There were roaches carcasses laid around the room where you tell they sprayed. I am so done I am done.