International House Hotel

Passable

Wonderful

Liked: Beautiful Hotel, in the downtown neighborhood, just across the road from the French Quarter

Exceptional

Worst Hotel Experience in New...

Disliked: I recently stayed at this hotel on Saturday, June 21, and unfortunately, it was one of the most disappointing hotel experiences I’ve ever had—and I travel frequently as an artist manager.To start, I was charged twice at check-in despite having prepaid online. Then our room was in unacceptable condition: it was filled with construction equipment (scaffolding, tools), a glass of water, and used towels left on the bed. I notified the front desk and was told it would be taken care of—but no one ever came, and we had to clean the room ourselves.Later that night, we returned to find the room extremely hot—the AC was broken, reading 78°F. At midnight, we were told the room should never have been assigned due to a known issue with the air conditioning. After waiting over 30 minutes, we had to move all our belongings to another building on our own, in the middle of the night.To top it off, the new room had a leaking bathroom and no hot water.This hotel is marketed as a 4-star experience, but the service and conditions fell far below that. I won’t be returning, and I certainly won’t recommend it to any of the artists or colleagues I book for when in New Orleans.

Good location.

Liked: Location of this property was fantastic. Bourbon and Canal Street just a short distance away.
Disliked: Would have liked free car parking as room was not that cheap. Good bar at the hotel but closes at 10 pm.

It has a great location,...

Liked: The lobby is gorgeous
Disliked: The room was small

Exceptional

Liked: The staff was amazing. Helpful when needed
Disliked: Everything was good

Hidden extra fee. Only the...

Liked: Location
Disliked: Rooms were not such beautiful as on the photos, ours were too outdated and needed upgrades. Our confirmed reservation for 2 rooms was prepaid for $1559.24, and all taxes and fees were included. We ordered late move out for one of our rooms for $50. But what we didn’t ordered, didn’t use and even weren’t informed that we can use that during our check in, is a $15/night amenities fee (our booking for 3 nights but were charged for 4 nights). Never heard back from the hotel

Exceptional

Liked: Everything, the hotel was fantastic, the team were incredible.
Disliked: Nothing at all.