InterContinental Wellington

Some staff lets the place...

Liked: Hot tub, pool and cold plunge.Close to Charlie noble
Disliked: Check in staff, tv didn’t work. A free mini bar water was all that was offered for a significant inconvenience in an expensive room.Incorrectly charged parking for a self parked car in public parking. Still haven’t been refunded. Room we were in had a filthy mirror with finger prints all over it and was getting a bit worn compared to the room the previous weekend.

Exceptional

Hotel a let down but...

Liked: Location
Disliked: Didn’t get the room I booked. This Hotel is far from a five star hotel and needs a good revamp.

Exceptional

Liked: The staff from the moment you arrive too the time you leave , all very friendly and welcoming.The beds were so comfortable, as was the room.

Could not have been better

Liked: Staff went above and beyond and treated my wife to a bottle of bubbles and treats for her birthday. Very nice surprise

Very good

Very good…a consistent experience.

Liked: Central, professional, comfortable
Disliked: Not much

Exceptional

Liked: Early check was great, from walking in the doors to leaving the next day was exceptional
Disliked: Nothing not to like.

Great facilities, average service.

Liked: The gym, sauna, hot tub, cold plunge and pool are awesome.
Disliked: Inattentive and disinterested staff in the bar. Really bad service totally robotic no one looks like they want to be there and it comes across in service.