InterContinental - Washington D.C. - The Wharf an IHG Hotel Guest Reviews
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|2.2 miles from WASHINGTON centre|
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Denise, Hershey, visiting The Anthem DC Mon, 18 December 2017
From the valet to the guest service rep to the bartender and every little thing in between the place is outstanding. Will definitely stay here again!
Liked: The staff.
Bb Fri, 26 May 2023
When I am back in...
Liked: Staying on the Warf was so amazing the views and other businesses to visit made a great experience. We arrived at 5:30am on a red-eye from Boise, ID. They got us checked in! Absolutely wonderful! If we saw an employee on the premises they introduced themselves and asked how we were enjoying our stay and if we needed anything. We received a text message every day to ask if we needed housekeeping or supplies.
Disliked: I am not sure if this is applicable to the hotel, as I am not sure if the Moon Rabbit is affiliated or just attached. However, the two visits we made to the restaurant were so incongruous with the hotel experience that it was more shocking. The response from the staff was absurd we said we were interested in just a snack and refreshments. We were told not very politely that the tables in the restaurant were "reserved only for dinner" and the patio tables were "only for dinner guests". It was very confusing since we arrived after 8pm and more than 15 tables were unoccupied. If we "wanted to sit at the bar" (with no available seating) or "take our drinks and appetizers to another location within the hotel" we could..... we went somewhere else.
Barbara Thu, 25 May 2023
Kristian Thu, 25 May 2023
Rev. Wed, 24 May 2023
Liked: Location and the general collective of places and accommodations near and around the hotel. Staff was very helpful and generous with assistance. Beginning with the valet service parking our car. Moving onto check in. A minor qlich with check in but made well by the efficiency of the manager handling. An apology give for the slight delay. Due to our booking agent. We will return.
Disliked: Elevator, very slow...room service cut off early at 10pm
Joan Sat, 20 May 2023
Excellent accomodations and staff
Liked: Cleanliness but tops in staff...so cordial and helpful!
Disliked: Not wild about dinner menu.. my granddaughters would not the food
Megon Tue, 16 May 2023
Liked: we loved the location and the warmth of the staff. Kayla was a huge help and very friendly.
Disliked: There were 2 drawers in our room that were broken and 1 of the outlets at the bedside was broken.
Sheeraultimate Sun, 14 May 2023
Liked: The room was a great size. The bed was very comfortable, and the shower was amazing! Very clean and pet friendly.
Disliked: The parking is $65 a night.
Carmen Tue, 9 May 2023
Liked: Beautiful hotel. Amazing staff. Loves the view from my hotel. Exceptional care from the staff. The room was amazing. I would be returning again.
Jessica Sat, 6 May 2023
Disliked: I believe we had breakfast included but was only reminded of this when checking out.
Jumoke Sat, 6 May 2023