InterContinental Suites Hotel Cleveland Guest Reviews
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|5.2 miles from Cleveland centre|
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Anonymous Fri, 15 November 2019
Josť Thu, 14 November 2019
Disliked: Bad service at the restaurant and bad room service when they clean. In my arrive I found pop corn under the sofa in the living room
Anonymous Mon, 4 November 2019
Marcio Sat, 2 November 2019
Jeff Fri, 25 October 2019
Karen Tue, 15 October 2019
Liked: It was definitely a plus to have a separate living room from the bedroom.
Disliked: Small bathroom with lack of attention to cleanliness. Waited 30+ minutes to get sheets for the sofa sleeper and the shuttle for the area was also a 30minute wait.
Sam Mon, 14 October 2019
Liked: The food was good.
Disliked: Not much. Overall I was pleased
Rich Sun, 13 October 2019
I'll book this hotel again...
Liked: Food was excellent. Valet was excellent.
Disliked: I did not not like anything.
Jennifer Tue, 8 October 2019
Liked: Staff was very professional and able to handle any request. The furnishings were beautiful and the suite was quiet at night. The restaurant was excellent and the bar was nice. The manager of both Intercontinental at the Conference Center and the Suites went out of his way to help me.
Disliked: Confusion about the schedule of the Cleveland Clinic shuttle (I had to travel from my hotel to the conference site). We received various and differing information. The valet staff were polite but did not really try to help me. In the end I waited almost an hour for a shuttle. The bar was a bit pricey.
Abby Mon, 7 October 2019
Well-run and reasonably comfortable place...
Liked: I booked this thinking it was the Intercontinental Hotel, which is a few blocks away. Not a big problem, but the Suites is a more bare-bones property - good for extended stays, since rooms have refrigerators and microwaves, and lots of storage. The night desk manager was very kind and attentive.
Disliked: Food and drink options are very limited after 11 p.m. both at the hotel and in the surrounding area, which was a bit of a bummer since I arrived late at night. The room furnishings and lighting are not particularly inviting.