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AustraliaInterContinental Suites Hotel Cleveland By IHG Guest Reviews
Overall Average Score:
Very Good (4 out of 5)
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Ricky Mon, 18 August 2025
Good
Liked: Kelly at front desk was great, fast check in was good.
Disliked: Valet parking took along time to pull my car up even after a 25 minute notice and go down to get my car and they still didn't get it yet and took them additional 30 mins of waiting. That was on Friday night around 8:20.
James Sun, 17 August 2025
Pleasant
Kristy Sun, 10 August 2025
Not worth it. Wouldn’t recommend
Liked: It was nice enough
Disliked: The rooms were very expensive compared to other hotels I have stayed in with the same amount of space. I paid double for this hotel that I did for another hotel that was much nicer. Not to mention breakfast was not included, and it was extremely overpriced. Continental breakfast was $16.50 with barely anything left to choose from. We paid $73 for four people to eat barely anything. My kids are very picky and I paid 1650 for them to have fruit and bread.It also states that there is offstreet parking and private parking, which is not the case. The only way to park your car is valet and you cannot just go to your car. Anytime you need to because the valet has your key. I would not recommend this place. It was a decent looking place and it was clean, but the other things really we’re not good. This place is way too expensive. I just don’t think it’s worth it.
Sandra Sat, 9 August 2025
Very good
Anonymous Mon, 28 July 2025
It was great. We would...
Liked: It was perfect for two adults and two teenagers. We had plenty of space. The teens even commented that this was the best hotel room we have ever stayed in.
Disliked: The parking situation was not super clear at check in. It would have been great if that was part of the check in check list that the front desk went over at the time of arrival.
Lisa Sat, 26 July 2025
Very good
Liked: Large room, comfortable bedding, great food, great valet service
Disliked: Over priced, slow check in
Ying Mon, 21 July 2025
Passable
Kristina Fri, 4 July 2025
Good
Liked: Location is perfect for us. We are so grateful for the shuttle bus to Cleveland clinic. It has always arrived on time and the bus drivers are so wonderful. The hotel staff have always been so kind, welcoming and helpful!
Disliked: Food. Wait is too long at breakfast . And quality is ok. We are thankful they have a breakfast.
Suzanne Thu, 3 July 2025
Pleasant
Dan Mon, 16 June 2025
Disappointing
