InterContinental Suites Hotel Cleveland an IHG Hotel Guest Reviews
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|5.2 miles from Cleveland centre|
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Hamad Thu, 16 September 2021
Jack Wed, 15 September 2021
Liked: Location and restaurant.
Disliked: Facilities appeared "tired" with practically no pictures or room decorations.
Janay Mon, 13 September 2021
Liked: Clean comfortable room
Disliked: Nothing near it that was in safe I repeat safe walking distance. Need to inform customers that it is in a hospital location. Tried to charge me for parking, didn't drive there . Couldn't get anything different to eat but thier expensive restaurant.
Gerry Sun, 12 September 2021
All in all, a wonderful...
Liked: Everything was wonderful about our stay. We came here for a funeral. We arrived late (2a). There were people/staff onsite to welcome us EVEN a valet attendant was there to provide us with excellent service and alternate parking options for our car. We opted for the included free valet service, but it was nice to be received by a pleasant, knowledgeable valet attendant. The suite was clean and the bed was big, high off the floor and most importantly COMFORTABLE (especially after a long day of hopping buses, trains and cars trying to get here for this necessary turnaround trip). The next morning (or a few hours later) we went down to the C2 restaurant for breakfast. Our server Brittany was more than accommodating. She was pleasant, hospitable and caring. She made us feel like we were being cared for by family by constantly coming over and asking if there was anything else she could get us. When we thanked her for getting us extra napkins or a larger cup for our tea, she always did it with a smile(behind her mask) saying, ?My pleasure?. Brittany helped make our stay at the Intercontinental-Cleveland (Euclid) so much more pleasant. When visiting family in Cleveland we would usually stay at a hotel in Beachwood, but now that we found this Gem so close to where our family stays, we will definitely be back again.
Disliked: I was a little chilli in the bed while I slept, and my sister who had a suite across the hall could not sleep because she too was cold all night and her bed did not even have a comforter.
Shannon Tue, 7 September 2021
Liked: The hotel was within walking distance to the Cleveland Clinic.
Disliked: We stayed in the Ambassador Suite on the 8th floor. It was over priced and very dated. The ceilings were cracking. Wallpaper was coming off the walls. The beds were extra firm or worn out. The pillowed were very thick and firm. There was mildew in the tub along with dirty grout in the bathroom. I wouldn?t recommend this hotel. Holiday Inn Cleveland, Ohio right beside this hotel was so much nicer.
Eugenia Mon, 6 September 2021
Liked: Ok. But when booking the room they dont tell u about that there is no cleaning in a daily basis, and for me thats not fair. You come and pay to these type of hotels bcause od the quality and the services they provide
Christine Sun, 5 September 2021
Very lackluster experience for price...
Liked: Location on campus of Cleveland Clinic good. Location used as weapon to increase price while hotel not spectacular. In fact, very lackluster for money paid. Shame on you for this abuse.
Disliked: Restaurant bar very overpriced (over $10 for a margarita in a lowball glass. Breakfast not included in price paid. Only way to park was valet parking.
Lucia Fri, 3 September 2021
Brenda Tue, 31 August 2021
Excellent facility for Cleveland Clinic
Liked: Well prepared
Disliked: Some problems locating the Booking.com reservation numbers. Now I am having difficulty linking the stay to my rewards account
Anonymous Mon, 23 August 2021
Liked: Breakfast is excellent. Great location.
Disliked: Valet looks like to be improved.