What can I say - great location; great hotel; clean; staff very personable and extremely helpful; would definitely recommend to others.

Need more mirrors in bedroom. Fabulous place to stay. Thank you.

First time guest, look forward to returning, very professional check in staff

Liked: Very accommodating staff, comfortable room, great setting and location

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Liked: Location
Disliked: Room smell

location was great, room was very clean, bathroom very large and clean, large windows with great view

Liked: Exceptionally friendly staff
Disliked: no

Liked: Location
Disliked: for the price, could have provided breakfast. No complementary wifi

Liked: Incredible location to theaters, Times Square and subway. Clean and professional.
Disliked: Nothing

Disliked: On the fifth floor. Seemed like the window was open if though it wasn't due to the noise. Extremely noisy on our side. Hard to sleep at night.

Liked: Good location.
Disliked: For being a 4.5 star hotel, was nothing special. Carpet had stains in room. No "nice extras".

Liked: The location
Disliked: The room was average and the beds were full size, not queen. It was like sleeping on a fluffy cardboard box. It appeared nice but slept awful. We thought we were getting a nicer hotel for our family vaca but I would have rather stayed at a Holiday Inn.

Liked: Clean, GREAT location

Liked: Location and Cleanliness
Disliked: Server in lounge was rude, service was very slow and not at all 4.5 star level.