What can I say - great location; great hotel; clean; staff very personable and extremely helpful; would definitely recommend to others.

Need more mirrors in bedroom. Fabulous place to stay. Thank you.

First time guest, look forward to returning, very professional check in staff

Liked: Very accommodating staff, comfortable room, great setting and location

Liked: Location to theatre
Disliked: The bed was terrible

Liked: The service and the view
Disliked: None

Liked: Location and early check in

Liked: Location and responsive staff.
Disliked: Only thing i didnt like was they gave me only one caffinated coffee. Mentioned it, had 3 more w/in 10 mins.

Liked: Location and atmosphere are great. Everything was going great until i as leaving hotel.
Disliked: Doorman at this hotel tried to rip me off for getting to the Airport.

Liked: Hotel was good overall.
Disliked: Your website is misleading, when we picked this hotel we did it based on your offer that indicated breakfast included, turned out that the reservation did not include breakfast. We contacted you and had no positive feedback.

Liked: Quiet in Times Square, which is priceless! Windows are seem pretty soundproof. I faced back of building, but saw some construction nearby. I couldn't hear it through those windows. :) Very clean, very comfortable, nice gym, friendly staff.

Liked: Mice staff, quick check in and check out.
Disliked: Did not have refrigerate (only Mini-Bar) Breakfast buffet VERY expensive and not very good. $---- for 2 people, and not even a fresh omelet bar.

Liked: Rooms were comfortable and clean. We were in the 21st floor. Large windows and lots of light. Ok as we could see the city. Be careful that many offers are for lower floors without no view and low light exposure.
Disliked: My offer was for a low floor and I decided to pay $60 more for a higher floor. Worst was the at least 40min check in. They had only two people to check in many guests. Even if some posts were available they did not call any support to speed check in.