Expected better Service.

Liked: Prperty was very clean and nice. WAS EASY TO USE VALET TO PARK CAR. WAS EASY TO GET AROUND FROM THIS LOCATION.
Disliked: UNFORTUNATLY I HAD ISSUES WITH SERVICE FROM SEVERAL DEPARTMENTS. CHECK IN WAS DIFFICULT WHEN THEY COULDNT FIND RESERVATION. MAKING IT SEEEM LIKE I MESSED UP AND KEPT ASKING IF UNDER A DIFFRENT NAME. EVEN THOUGH IM SHWING HER MY CONFIRMATION NUMBER. EVENTUALLY FOUND.NIGHT BARTENDER DIDNT EVEN ACKNOWLEDGE ME WHE I STEPPED UP TO BAR WANTING TO ORDER A TO GO DRINK BEFORRE UBER WAS ARRIVING.HAD A FLOOR SECURITY GUARD THAT I FELT HARRASSED BY. i WAS TRAVELING JUST MYSELF AND MY GIRLFRIEND. aRRIVED AT 830 AND HAD GONE TO A NICE DINNER BEFORE GOING BACK TO HOTEL TO ENJOY ARE LARGE CORNER SUITE. AND JUST FELT SECURITY GUARD MADE UNNESSARRY COMENTS TO ME AND GIRLFRIEND WHILE WERE WALKING DOWN HAQLL AFTER ROOMBED WAS VERY UNCOMFORTABLE, TOO SOFT AND WAS MADE WORSE BY HOW AWFUL THE PILLOWS WERE.AND ALSO WAS STARTLED AT 530 AM WITH A LOUD VOICE COMING OUT OF SPEAKE IN WALL LETTING THE ENTIRE 9TH FLOR KNOW THAT A SMOKE ALARM HAD BEEN TAMPERED WITH AND THE FLOOR MAY HAVE TO BE ACTIVATED. FOLLOWED UP 14 MINUTES LATER WITHA NOTHER LOUD MESSAGE LETTING US KNOW SOMEONE FDIXED THE TAMPERED ALARM AND ALL WAS GOODOVERALL, JUST A LOT OF LITTLE THINGS I FEEL LIKE SHOULD HAVE BEEN BETTER WITH MY EXPERIENCE WHEN PAYING OVER $500 FOR THE NIGHT.I DEF. WILL BE GOING BACK TO THE HOTEL I KNOW i CAN ALWAYS DEPEND ON, THE Eliza Jane.

Exceptional

Exceptional

Beautiful and worth every penny

Liked: It was surrounded by everything we walked everywhere we needed to go
Disliked: It was amazing

Exceptional

Liked: It was great

Everything was exceptional!

Liked: Beautiful
Disliked: No flaws

Exceptional

Exceptional

Very poor

Liked: Coffee was so strong it wouldn’t dissolve sugar
Disliked: Mattress was hard as concrete, I checked out Saturday n ave yet to receive my $100 deposit back 48 hours later