Liked: Terrific location on the bay, lots nearby, peoplemover across the street gets you around the area for free. Lively lobby, large rooms, staff were friendly and accommodating across the board. Real luxury that's neither stuffy nor trying way too hard to be

Liked: The room was amazing and exceptionally clean...
Disliked: No!!!

Disliked: The carpet was soaked and smelled like mold. Woke up covered in hives and severe facial swelling. Hotel employees did not seem to care much and didn't follow up as promised.

Liked: Beautiful hotel with great amenities and friendly staff.

Liked: The location and the cruise ship view.
Disliked: Yes. The ice bucket still had the plastic and it had water in it. Meaning the housekeeper did not check and replace it. So in short they were rushing to get the room clean. I think extra details need to be given a priority. Thank you.

Liked: The location was nice. The ToroToro bar was good. My room was nicely cleaned by staff, but...
Disliked: ...For all the money, the carpet of the hotel room was stained and a chronic dirty, i.e., it needed professional cleaning. For all the money I paid for this hotel, I was disappointed. The $25 night fee is ridiculous. The pool was underwhelming.

Liked: The hotel was close to shopping and food. The hotel was very nice.
Disliked: I took a wipe and cleaned the remote and the tables and noticed they were dirty. Also the furniture had stains

Liked: Location
Disliked: None

Liked: Close to the port of Miami