Stately grace and a warm...

Liked: Very nice ambience and helpful concierge team. Good pillows and decent sized room
Disliked: Please can I have a kettle next time. I am a tea drinker and bring my own bags but the Nespresso style machine makes it hard

Fabulous

Good

Liked: Good location.. Comfortable bad
Disliked: The staffs scream all the time The doors and panels in the hall are very dirty The rooms are cleaned well but look untidy

Loved the historical relevance and...

Liked: The bed and pillows were very comfy!! Room was a good size
Disliked: maybe carpets could be newer/ cleaner. Added to character

Exceptional

Disliked: The hotel didnt have activities for children

Exceptional

good place to stay in...

Liked: elevator not enough to accomodate guests.
Disliked: hard to wait elevator

Good not great cause location...

Liked: Staff.
Disliked: They promise for drop offs within 1 mile of there hotel area but there cars are always un available or there stop there services without any intonation of drop offs. Also they did toffer us breakfast along with our package wherein we upgraded our package on arrival.

I can pay far le$$...

Liked: I lived in SF long ago and commuted past the hotel daily. I?ve now satisfied my curiosity about it.The housekeeping and room service staff bent over backwards. The valet and front desk did not.
Disliked: I was asked at the front desk if I wanted help with my luggage. I said yes. I was told to ask a valet. I asked one. He walked approximately three steps with me: to the revolving door and through the revolving door, and then he saw somebody he knew all the way across the circular driveway, hollered a hello to them and just walked off to visit with them. I couldn?t believe it. That was *after* I had stood in line, between velvet ropes, behind one man who was being checked in. I spent a good few minutes there, as the person who was **not** checking him in, looked up from her monitor in my direction a couple times while otherwise blandly ignoring me. She ultimately became curious enough to ask if I needed help ? that?s why I?d been cooling my heels there, yes ? and the valet was the help I got after she checked me in.Never again! At those prices? No.