InterContinental Mark Hopkins San Francisco By IHG Guest Reviews
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Kristin, Rohnert Park, visiting The Masonic San Francisco Mon, 2 January 2023
It was New Year's Eve so we were not surprised to find the hotel quite full with 2 different large parties taking place, but it never felt like we were in a "party hotel ". We ended up with a 15th floor room, with a view of the bay and consequently the fireworks that SF had at midnight. We will definitely be staying here again. It is a splurge but well worth it. The room was wonderful; comfy beds; giant bathroom; plenty of space.
Liked: Immaculate hotel.
Disliked: Nothing.
Ashley Thu, 3 July 2025
Good
Liked: The decor. Seeing some of the antiques around. Rooms were nice beds comfy. It did have an old antique building smell walking in but got used to it
Fkkaabi Tue, 1 July 2025
Don't, you'll just be annoyed.
Liked: Beds were comfortable but seems smaller than full size
Disliked: Hotel needs updating. Bathroom shower was weak, fixtures need updating, coffee maker didn't work, 2nd coffee maker didn't work. No coffee available in morning hours... staff was didn't care and wanted to charge for coffee even though the bedroom coffee did not work. Ended up walking to Starbucks and when I was in the lobby, other guests were asking where they can get coffee. Elevators were down and very slow, there was always a line for the elevator. Parking is outrageous. 87.00/night. I won't be staying here again.
Shintaro Mon, 30 June 2025
Pleasant
Stephanie Mon, 30 June 2025
Superb
Lewis Sat, 28 June 2025
Exceptional
Lewis Sat, 28 June 2025
Exceptional
Anthony Sat, 28 June 2025
Superb
Laura Fri, 27 June 2025
Superb
Jan Fri, 27 June 2025
Pleasant
Miguel Thu, 26 June 2025
Passable