InterContinental - Los Angeles Downtown an IHG Hotel Guest Reviews
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|1.3 miles from Los Angeles centre|
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Anonymous Mon, 28 November 2022
Liked: all was good
Erick Sun, 27 November 2022
Liked: had trouble with my keys and got stuck in the elevator !
Jaykjay Sat, 26 November 2022
Liked: Great view, comfortable beds and pillows
Disliked: Mini bar in room didn't work
Christina Fri, 25 November 2022
Utterly Disappointing. Waste of Money
Liked: Beautiful ViewsClean Room
Disliked: Terrible Service for the cost!!!! No power all night. "Planned outage" only disclosed when we checked in and was given cheap glowsticks to help see!!! Waited an hour to get to my room as they was only one elevator to get up to the 70th floor where you got on another elevator to go down to the floor where the room was at. Blared announcements multiple times that power was back on at 5 am! They insisted on bringing up your bags but took them over 90 minutes to get our luggage to the room, we were almost late for our event cause we couldn't get ready. Also, they threw a package we asked them to please be careful with as it contained a gift of wine glasses, and they were destroyed. Parking/Valet did not bring us the car, just gave us the keys and pointed in the direction where it was. Parking was $56/night. 2 Queen Room $365/night! We probably could have gotten better services and slept soundly at a Motel 6...NEVER AGAIN.
Antony Thu, 24 November 2022
Disliked: this property should not have been sold by booking it was sub standard and extremely expensive I have messaged you my detailed information and am waiting for a response
Alimzhan Thu, 24 November 2022
Liked: Stunning view from my room, comfortable bed, spacious and quiet room and friendly staff.
Isaiah Thu, 24 November 2022
Ivy Wed, 23 November 2022
Anonymous Tue, 22 November 2022
My son and couldn?t not...
Liked: My son has been wanting to stay at the Continental Hotel ever since he was eight years old. He is now nineteen. I was trying to have one of his childhood dreams come true. However, because there wasn?t power, we could not stay.
Disliked: My son and I didn?t end up staying. The property didn?t have any power or hot water to the gusts rooms. I do need to receive a full refund. I was told there wasn?t an option to cancel. I used my PayPal account and paid in full. One of the Managers said that I needed to contact the third party.
Adam Tue, 22 November 2022
A blend of excellence and...
Liked: The views of Los Angeles were amazing. The elevators were lightening fast. The amenities were world class all around. Truly exceptional. The cost of drinks, food, etc. was very high, be prepared.
Disliked: Once a year, Los Angeles does a power down 5 hours from midnight to 5 a.m.. Unfortunately, this was the night we stayed. We returned from the Elton John final concert at Dodger Stadium very late and waited in line to use a single elevator. If there were medical emergencies, or people with CPAP units, this was very dangerous. It should have been disclosed prior to reservation confirmation. Very very problematic.