InterContinental Kansas City at the Plaza by IHG Guest Reviews
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Govern Thu, 10 July 2025
Very good
Disliked: pool closed at 9
Maddie Mon, 7 July 2025
It was nice, but I...
Liked: Good location
Disliked: There was a younger skinny lady at the check in desk on 07-05-2025 on the right side looking at the desks , around 4pm , she had a rotten attitude, awful eye contact looks like she hates her job. Probably shouldn’t be working there. Bad for business.
Nicholas Sun, 6 July 2025
Superb
Liked: Bene eggs w343 overcooked
Anonymous Sun, 6 July 2025
Very good
Liked: It was good
Annab Tue, 1 July 2025
Extremely disappointing stay at Intercontinental...
Liked: The view on the Plaza is still wonderful. That’s pretty much the only thing remaining of the Intercontinental.
Disliked: Everything could have been better: we had a suite (303) for a full week WHICH WAS NEVER CLEANED by housekeeping. I had to bring the towels to the front desk in order to get replacements because the front desk NEVER answered the phone. Except once when they told me “we can’t answer every call” and hung up on me. There is nothing left of the Intercontinental: the hallways are dirty, never seen a vacuum cleaner. The front desk is rarely attended. It took 1 1/2 hour to get our room. No one else was there. We will never go back. Regardless of being comped the parking fee “for our troubles”. I cannot recommend this place anymore.
Stewart Sun, 22 June 2025
Bad
Tara Sun, 22 June 2025
Exceptional
Jeremy Mon, 2 June 2025
Exceptional
Beverly Mon, 26 May 2025
Good
Kevin Wed, 21 May 2025
Good