Superb

Exceptional

Very good

Disliked: It was a problem with controlling water temperature, especially it was a problem with cold water

Exceptional

Liked: Very clean, comfortable, the room had everything I needed, and was perfect location for Hermann park, the medical center, and Rice village area.

Exceptional

It was a welcoming vibe...

Liked: The dinner was excellent. The restaurant staff were lovely - all the waitstaff and front host! The tall ceilings and open lobby had nice seating options, were spacious and nicely connected to the bar and restaurant. The gym was very goo! It was clean, cardio machines faced a glass pane for a view. My room was comfortable with plenty of pillows and towels. I also appreciated the smartly located charging station.
Disliked: There was a complication with my reservation. I had a double-booking, one of which was through a third party. I did my part - called the third party, and they emailed the hotel. But it required asking for assistance on 3 different occasions to clear up. During check-in, check-out and then again after I returned home because it wasn't taken care of like I was told after checking out. This involved talking to 5 different people altogether.

Good

Exceptional

Exceptional