InterContinental Houston Medical Center, Houston

InterContinental Houston Medical Center Guest Reviews

Overall Average Score:

Excellent (4.4 out of 5)

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Good dining and location is...

Liked: Clean
Disliked: Even I was a platinum member they asked me to leave before 2pm and I asked to stay till three then they asked will charge me $75 and then will give me discount of 50. Next day they will wave it. So it’s all confused what they are going to do. Anyhow that was not expected from them to charge for only one hour request.

Hotel near medical centers

Liked: Hotel was a standard hotel room, nothing special. It was close to my meetings in the medical center.
Disliked: Restaurant food was just OK. Last time, 2 years ago, I recall it was much better.

I’ll be back

Liked: Excellent staff
Disliked: The room had a weird smell I didn’t like and the coffee maker did not work for me but small things.

Superb

Exceptional

Very good

Disliked: It was a problem with controlling water temperature, especially it was a problem with cold water

Exceptional

Liked: Very clean, comfortable, the room had everything I needed, and was perfect location for Hermann park, the medical center, and Rice village area.

Exceptional

It was a welcoming vibe...

Liked: The dinner was excellent. The restaurant staff were lovely - all the waitstaff and front host! The tall ceilings and open lobby had nice seating options, were spacious and nicely connected to the bar and restaurant. The gym was very goo! It was clean, cardio machines faced a glass pane for a view. My room was comfortable with plenty of pillows and towels. I also appreciated the smartly located charging station.
Disliked: There was a complication with my reservation. I had a double-booking, one of which was through a third party. I did my part - called the third party, and they emailed the hotel. But it required asking for assistance on 3 different occasions to clear up. During check-in, check-out and then again after I returned home because it wasn't taken care of like I was told after checking out. This involved talking to 5 different people altogether.