InterContinental Cleveland Guest Reviews
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|5.4 miles from Cleveland centre|
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Shahid Fri, 8 November 2019
Scott Fri, 1 November 2019
Khalid Thu, 24 October 2019
Liked: Very clean and the room was specious.
Alicia Sun, 20 October 2019
Slight hassle but good location...
Liked: Beds are comfortable, the Skyway through the hospital provided easy access to the garage or into the hospital for the 24hour Starbucks. We received a good price on the room compared to their normal rates.
Disliked: We arrived to be told that our reservation was cancelled by a cardholder named Valerie. So maybe Booking.com ran the wrong card?? Anyway, I was never called prior to my arrival to inform me of this, so check in was a hassle and they had to do a new reservation. They did honor my booking.com price. The room is very basic, no fridge and no microwave which would have helped a lot. The bathroom was the fanciest thing about the entire stay. Our cabinet doors were banged up and our room was on a side where the hospital helicopter flew regularly, so if you're a light sleeper, be ready to wake up! Valet parking is expensive, so we used the garage parking instead, which we found a better value and no safety concerns at all.
Khalil Sun, 20 October 2019
Anonymous Tue, 15 October 2019
Liked: Breakfast buffet offered a wide selection of healthy options, nicely displayed and delicious. The location of breakfast on the club floor was a convenient and a relaxing space. Kudos to Anntoinette P. the hostess, she is great!
Margaret Fri, 11 October 2019
Liked: Perfect location for patients and visitors of patients to Cleveland Clinic
Disliked: Restaurant food was so-so and coffee was not good. Fortunately Starbucks was nearby.
Doaa Sun, 6 October 2019
Liked: AC in the room broken and wasn?t fixed despite calling for 2 days
Room cleaning service is sub-optimal
Hadeel Fri, 27 September 2019
Russell Thu, 19 September 2019
Liked: Every person that I had contact with were extremely kind and considerate.