InterContinental Boston Guest Reviews
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|3.2 miles from Boston centre|
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Anonymous Sun, 15 March 2020
Kelli Tue, 10 March 2020
Disappointed because I chose this...
Liked: Room was clean
Disliked: I was not informed prior to booking or after checking in that the pool/spa were under construction. We had to walk over a city block to use another hotels pool they did not have spa. Booking.com also advertised that continental breakfast was included and there was only overpriced restaurant option.
Mikhail Mon, 9 March 2020
Anonymous Sat, 7 March 2020
Anonymous Thu, 5 March 2020
Liked: The hotel was pretty. The lounge was very nice.
Disliked: We booked a Suite for 5 people. When we checked in at 11pm, we were told the suite only had a kind size bed and that they were out of cots, our kids would have to sleep on the floor. After arguing with the front desk, they finally gave us a second room (which they initially tried to charge us for) which was in the exact opposite corner of the very large hotel but we were still short a bed. My daughter ended up sleeping on the floor. The second night, we were offered 3 cots so we could all be together however my sons are over 6 feet tall so the cots didn't fit them comfortably. Again, we were offered a second room (this time they offered it complimentary), this time closer to our suite. I just wanted to be together with my family not separated - I just wanted what I booked. To make up for the inconvenience, they offered us a free buffet breakfast - really?!?! A free buffet breakfast - so kind of them for a $1500 hotel stay which they completely screwed up...
Liette Thu, 5 March 2020
Neria Mon, 2 March 2020
Perfect Hotel in Boston
Liked: The staff was amazing and kindly.
The hotel is 5 star not 4, very fancy & prestigious.
Its was my pleasure to stay there
Marc Mon, 2 March 2020
Liked: Nice rooms. Comfortable beds
Kelly Sun, 23 February 2020
Anita Thu, 20 February 2020
Liked: The spacious room, the location and the spa
Disliked: I think the standard of room cleanliness could be better