Luxurious stay in the centre of town.

Liked: The staff were truly excellent at every level: they were always pleasant, polite and eager to help. The location was also superb, and breakfast was delicious with lots of choice. And I liked the quietness of my room, and the bedside lights were good for reading. I loved the rooftop garden too. The hotel felt luxurious and always a treat to come back to.
Disliked: Three things could have been better: the room was too dark when I needed to be able to clearly see, such as when packing my suitcase; an overhead light would have been useful. Also, the bath was difficult to get in and out of. This is important, because it was the only way to either shower or use the bath. And I had great difficulty with the air conditioning and gave up trying to use it, even though a kind staff member came and explained it to me. I just put on more warm clothing!

Luxurious stay in the centre...

Liked: The staff were truly excellent at every level: they were always pleasant, polite and eager to help. The location was also superb, and breakfast was delicious with lots of choice. And I liked the quietness of my room, and the bedside lights were good for reading. I loved the rooftop garden too. The hotel felt luxurious and always a treat to come back to.
Disliked: Three things could have been better: the room was too dark when I needed to be able to clearly see, such as when packing my suitcase; an overhead light would have been useful. Also, the bath was difficult to get in and out of. This is important, because it was the only way to either shower or use the bath. And I had great difficulty with the air conditioning and gave up trying to use it, even though a kind staff member came and explained it to me. I just put on more warm clothing!

Perfect

Exceptional

Lovly location , friendly staff, and for the most part good.

Liked: Location was great, the spa was definitely worth it.
Disliked: Although the staff was extremely friendly they were understaffed so breakfast was always interesting and with no bartender the drinks were not very pleasant.

Lovly location , friendly staff,...

Liked: Location was great, the spa was definitely worth it.
Disliked: Although the staff was extremely friendly they were understaffed so breakfast was always interesting and with no bartender the drinks were not very pleasant.

Perfect

Exceptional

The Hotel played a huge part in enhancing the enjoyment of our overall visit to this wonderful city.

Liked: Its wonderful old world charm, cleanliness, history, and perfect location. In addition, the exceptionally helpful and friendly staff were outstanding in all its sectors, from Reception to Concierge, Dining and Bar, to room services.
Disliked: Nothing in particular