Innkeeper's Lodge Tunbridge Wells Southborough, Southborough

excellent place to stay, with...

Liked: beautiful setting

Very adequate for price you...

Liked: We ha� breakfast only, very pleased with our Eggs Benedict

Passable

Really lovely and

Liked: Lovely place to stay - staff were excellent and an ideal location

Very good

Liked: Very friendly staff.More than helpful.
Disliked: Tv channels not working

Good value and excellent service

Liked: Very friendly and professional staff.
Disliked: Nothing to comment on.

easy to book good contact...

Liked: Enthusiastic and helpful staffupgrade to family room for same price
Disliked: we went on Fathers day and only food available was 3 course set menu or we would have eaten in the hotel but decided to eat elsewhere

Was alright for a night

Liked: Lovely decor in pub Restaurant looks niceFirst impression we're good.Staff were ok but not great but they busy!Good laid out restaurant and food was good. Lovely location
Disliked: Staff were ok but not great needs more staffing to help.Needs a member of staff Purely for check in & out and helps if staff are around next day to actually check out.Very hot rooms widows have child safety latches on and locked.Very bad mould in bathroom and in shower was bad felt dirty.Let down up in the hotel rooms really needs a deep clean and carpets changed or scrubbed and maybe just new people to do it and make more the effort.Needs a paint job and to remove hand prints about head board and splatter marks also about head board!uncomfortable bed.

Good

Lovely location, nice rooms (but...

Liked: The staff (especially the boys working behind the bar when we checked in) were lovely and helpful and accommodating. The en suite was lovely, but unfortunately, the room was absolutely boiling. We opened the window as much as we could, but sadly, it was sooo hot and stuffy, and I couldn't sleep until 3 in the morning as a result. The staff should have offered fans, seeing as though ventilation was poor and there was no AC. Fans should have been mandatory in every room as a result.
Disliked: Unfortunately, the room was absolutely boiling. We opened the window as much as we could, but sadly, it was sooo hot and stuffy, and I couldn't sleep until 3 in the morning as a result. The staff should have offered fans, seeing as though ventilation was poor and there was no AC. Fans should have been mandatory in every room as a result. Breakfast was OK, but they'd ran out of croissants, which was a shame, and my hollandaise sauce/eggs were cold. It would have been better if fruit, yoghurt, cereal, jams and toast were offered before the cooked breakfast.