Miller & Carter Heaton Chapel by Innkeeper's Collection Guest Reviews
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Sharon Fri, 26 April 2024
Poor
Disliked: Cleanliness, noise, staff not interested
Al Thu, 25 April 2024
Very good
Eleanor Thu, 25 April 2024
Did the job.
Liked: Staff were very friendly and the breakfasts were good and substantial. Location was perfect for us. Parking was a bonus which made life a lot easier. Room was clean and I appreciated the tea making facilities. Not expensive.
Disliked: Bed was too small being only 4'6" wide and also it was very hard. Pillows pretty flat. Weather was cold and there were no extra blankets or pillows in the room - we had to ask for both and they were provided so our second night was much warmer. Our room was a bit cramped and it was two floors up with no lift. The second flight of stairs was very steep. I asked for a room on the first floor but was told there were none available.
Graham Thu, 25 April 2024
Exactly what I wanted for...
Iisa Thu, 25 April 2024
great location , suited our...
Liked: Nice rooms, they have been updated . the bed was comfortable , breakfast was included and was served by a lovely lady . Location was perfect for us and with on site free parking
Disliked: It is over priced ,as is the food in the restaurant . It is not a hotel nor a stand alone restaurant and their prices should reflect this .
Kayleigh Wed, 24 April 2024
Very clean
Liked: The room was exceptionally clean and the bed was really comfy.
Disliked: The check in / check out procedure isn’t made obvious. We had no idea where to check in because there was no obvious signage until we had gone into the restaurant itself. When checking out there was no staff around and we had to get to work so couldn’t hang about in case someone did turn up so just had to leave the key on the front desk.
Jacqueline Tue, 23 April 2024
Superb
Malcolm Mon, 22 April 2024
Very good
Vanessa Mon, 22 April 2024
Great facilities all round. Good...
Liked: Great shower facilities, comfortable bed! The staff were lovely and very professional
Disliked: A heating option,even on a mild day, would be nice.The dining experience over breakfast was challenging as there didn’t seem to be any vegan and gluten free options
Viktorija Sun, 21 April 2024
Exceptional
Liked: Have never seen this immaculate bathroom in any of the hotels . Not a single dust or watermark. Bed was big and comfy. Breakfast soooo good