The Town House by Innkeeper's Collection

Pleasant

Liked: The location was good and the staff were very friendly and helpful. Good selection of tea, coffee and drinks.
Disliked: I when I was there the temp was 25 to 30 degrees. the rooms had no fridge, no air con just a fan. There is need for cooling in the rooms and need for a small fridge freezer, so customers can keep items cool. Lack of Continental and fruit alternatives at breakfast

Very enjoyable , wish we...

Liked: Backs onto the river , lovely location !! Clean and modern rooms

Superb

Liked: The garden was lovely and big, with the view of the river right on the edge. Plenty of tables inside and out. The rooms were nice and clean in all areas. The big fan in room was very welcoming as the weather was a scorcher. Only had breakfast, that was plenty. Didn't eat in restaurant, but the food looked amazing.
Disliked: The friendly staff that couldn't do enough for you and the calming veiw.

Very good

Liked: I loved the scenery, and the room was nice and clean .food lovely, too . Staff were very. Friendly and helpful, especially as I've got a dairy allerg .
Disliked: Could have had air con in the bedrooms .

Very good

Liked: The location of our bedroom have the perfect view from the lake.
Disliked: Lights on the bedside were not working but we didn't bother to get it sorted as we were only staying for one night so we had the bathroom lights on instead.

Very good

Liked: Staff helpful by letting us have another fan in the room ,food was good valve for money plus new food added to the menu
Disliked: Could have had air con in the rooms instead off fans as the rooms get very warm and the fan was not enough for the hot weather.

Very poor

Liked: Location
Disliked: No air conNo late check inNo night porter

Beautiful but staff should be...

Liked: The rooms and views are beautiful if your room is facing the river, me and my partner stay often as a nice relaxing short get away. The food once received is extremely good! We don’t even need to go into the center for good food! Can’t fault it.
Disliked: If you have the first room as you get up the stairs beware you will have member of staff very closely monitoring every word said. We have the TV on medium to low and we have a very disturbing knock on the door at 11pm demanding we “open the door or police will be called” if we don’t turn our tv down. It was not loud so let you know she can hear anything being said. Very rude and wouldn’t be surprised if her shouting woke up the entire floor. Just a warning. Also only on our last trip our food took 1 hour and 15 minutes to be delivered by then we cancelled our order and got a refund. Also man behind the bar at nights is lovely, he offered us a pitcher of ice as we was drinking in the room. :)

Good value for money

Liked: Room was bright, spacious and clean. Nice view towards the river. Was 10 minutes by bus to the city centre . Nice bathroom
Disliked: The hotel is a bit tired, but don’t let that put you off