Pauline was great but we...

Liked: Pauline, the General Manager, was very helpful and apologetic for the issues we had.Front of house restaurant and bar staff were helpful, polite and welcoming.
Disliked: The food in the restaurant was poorThe service by the breakfast chef was poorPaint falling off the wallDamp wallsDamp smell throughoutNo hot water in showerBugs in the carpetCobwebs all over the ceiling

Lovely countryside and a pleseant...

Liked: Checking in was a dream,lovely staff member, parked the car 10metres from the door.
Disliked: On the second night went for dinner at 8:15 only to be told by a chef that they were done for the night. I felt this was a little early to be finished dinner on a Saturday night.

Good

Liked: good food
Disliked: car park was messy bins were full

Good

Liked: We liked the proximity to Hillsea College (now Oakley Hall Hotel) where we were to meet friends/old school chums.
Disliked: The shower head was so gunked up it provided a splatter whcih wet the floor outside the stall. Despite the best efforts of the weekend manager it could not be fixed. This is a situation which would be avoided with regular maintenance. Further, the food in the restaurant was disappointing. Along with the staff's obsession with "tickets" for breakfast it made the dining experiences underwhelming.

Good

Liked: The breakfast was good if you wanted a cooked breakfast. I would have preferred scrambled eggs. Rooms on the ground floor excellent as I have some mobility problems. Car parking close to room.
Disliked: Hot water could have been hotter. Design of handbasin tap poor as had to go though cold water to turn tap off. Not good if you have already got a bowl of Luke warm water.

Good

Good value for money

Liked: Size of rooms and nice and quiet
Disliked: Check in was a bit scrappy as was in bar and wasn?t clear where to go

Very good

Disappointing