Inn On The Lakes

Exceptional

Superb

Liked: The staff was outstanding! Anything big or small, easy or difficult, the staff handled it all expertly.
Disliked: The bathroom was tight and could use a collapsible shower seat.

Good

Superb

A disappointing experience for the...

Liked: The property’s location and lake views and included breakfast were the appealing factors. The staff was professional and accomodating.
Disliked: While the king size room was booked through Booking.com, upon check-in it was learned from the hotel staff that the rooms booked through this site are apparently inferior and their availability limited. The next surprise was learning that the breakfast consisting of two limited choices is only delivered in a brown paper bag to each room during a specified and limited time window. It was subsequently discovered that such “breakfast” was hardly edible. The ultimate surprise was discovering that the small room given was sparsely furnished with IKEA-type furniture, unconfortable and unstable, reminiscent of a budget motel facility. There was also a limited availability of electrical outlets.The bathroom pocket door was warped and difficult to open/close.

Beautiful hotel, but not welcoming

Liked: The grounds and entrance are beautiful, along with the views. Breakfast was delivered to our room timely.
Disliked: We arrived 2 hours early, after a long day in the sun and our room wasn't ready. We had no issue with our room not being ready, but not ok we were welcomed fully. We were looking forward to cooling off in the pool but we were not even allowed to use the facilities until we were checked in - something about corporate policy and liability. We were told we were allowed to sit on the pool deck, but not go in the pool. Lame response and very unaccommodating. Upon arriving in our room after 5 pm, it was hot and sticky. We set the temperature to lowest setting, 60 degrees, but it never really cooled off the whole night. I didn't complain because the hotel was sold out and I knew we wouldn't be able to switch rooms. And after how snotty the original check in clerk was, I really didn't want to deal with her again. The evening clerk was much nicer and maybe if he had been my original impression of the hotel staff, it would have changed my mind about the stay. .

Exceptional

Liked: Location, early check in

A nice and cozy hotel...

Liked: Room was clean and staff were friendly and helpful.
Disliked: Rooms aren’t sound proofed. We could hear the noise from the hallway. Luckily the other guests were not making too much noise.

Wonderful relaxing get away.

Liked: What a wonderful setting. It's a Beautiful hotel. Pool area is gorgeous with all the flowers and lake behind it. Rooms are spacious, well-maintained, and clean. The staff was just amazing. We loved it and will definitely return.
Disliked: Absolutely nothing.