Inn of Naples Tapestry Collection by Hilton Guest Reviews
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|4.0 miles from NAPLES centre|
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Ramon Thu, 11 May 2023
Emjoyed stay and will return...
Liked: Stay was short. However, it was nice. Will stay again soon.
Disliked: Quiet location. Ample parking. Facility was also quiet and clean.
Eliana Sun, 16 April 2023
Frank Sat, 15 April 2023
Anthony Tue, 4 April 2023
We survived, and enjoyed ourselves,...
Liked: The location is great for everything we were doing. It near the Waterside Shops and very short driving distance from 5th Avenue, Mercato, Clam Pass, etc.
Disliked: It's a relatively crappy hotel for the price. More importantly, the desk person at the front desk during the day was the absolute worst. They had an administrative error in their system with the booking, showing that we were leaving a day early. So, they tried to kick my wife out of the room while I was gone for a short time. I called back to the front desk, offering to forward the email receipt for all days that we had already paid or even screenshot the receipt from the app. My wife actually took the receipt to the desk. But the desk person was obstinate and rude, refused to even look at the receipt. A manager eventually stopped the desk person from continuing with her behavior, but not even an apology.
Isabel Mon, 27 March 2023
Wrong room, room was dirty,...
Craig Fri, 3 March 2023
Overcharged me and thought I...
Liked: Good location.
Disliked: They charged me over and above the contracted Booking.com rate, thinking I wouldn't notice. This is unacceptable and should be dealt with by Booking.com. I would never stay there again for this reason, and recommend against others staying there, as they may risk having the same thing occur.
Rolf Thu, 16 February 2023
Sarah Thu, 1 December 2022
another reason I hate the...
Disliked: everything. we were told “This isn’t the Hampton” when asked where the “free” breakfast was. The Hampton is way cheaper and definitely nicer. so your staff was correct, It definitely wasn’t the Hampton Inn. instead it was an over priced dump.
Jon Sat, 26 November 2022
Disliked: the property was old and poorly renovated. the rooms were incredibly small (two double beds barely fit in the space. the bathroom set up was awkward with the sink offset from the mirror. there was no bar service, breakfast or coffee during our stay.
Shawona Mon, 31 October 2022