Perfect location, beautiful view, and...

Liked: Location is perfect. Our ocean-view room delivered on the view. The pool was great also
Disliked: The mattresses. Holy smokes, the mattresses.

I love this hotel and...

Liked: Great Location. Close to all stores and ocean. Refrigerator in the room. Great view!
Disliked: I remember the time when parking was free.Then it was $8, then $12. Now $20 per night.

Very good

Liked: friendly staff, great location. I would stay again.
Disliked: pay for parking

Exceptional

Liked: Unpretentious property. Simple but fantastic.Extremely comfortable and generously sized room.Bed was oversized and very comfortable.The pool was amazing. Adjacent to the pool is a sweet little guest lounge with complimentary coffee and hot drinks as well as microwaves etc.Central location for the La Jolla area.
Disliked: We were exceptionally happy with our stay. Only negative was that the advertised patio view was located immediately adjacent to the down ramp for the car park and therefore was highly exposed and noisy

Exceptional

Exceptional

Liked: Very clean perfect customer service
Disliked: Charged for parking

Superb

The room is ample enough...

Liked: The staff was very accommodating and pleasant. In particular, one individual in the night crew (he was tall and had tattoos on his arms; dark hair and eyes; light complexed skin). He was very kind and accountable to maintain the hotel's reputation; he is an asset to have at this location. I did not get his name who came to help with the air-conditioning/heater that was not operating. He immediately transferred us to the unoccupied room next door where the air-conditioning/heater was indeed working. After a long day, he was very understanding that this issue needed to be resolved immediately as it was late at night and an inconvenience to have to switch in the middle of our night; this incident was very disruptive. In addition, the accommodations of the hotel should shared with the arriving guests; the evening personnel did not mention that there was snacks and free coffee, hot chocolate, and/or tea for guests by the pool area. Another guest informed me and this was delightful inclusion this hotel had that needs to be shared with others, thank you!
Disliked: Have working air-conditioning/heater for guests staying in any room. It is a disruptive inconvenience to have to switch rooms late at night when guests are already very exhausted from the day's outings. Inoperable services in a room should be noted in the computer system so that staff is aware and does not make the stay unpleasant due to something that can be very much avoidable! Selling/service that is not working condition is false advertisement and not a good business strategy.

Great location with outdated interior.

Liked: Great location, but extremely outdated hotel. Bathrooms with faucets that have to be open with force, constant change in water temperature, hot or cold as you take a shower. I stayed on the first floor, my windows were facing the pool, very noisy suite, bad isolation, noise was coming from the pool and the hall. I expected a lot more for the money. The only good thing about this hotel is- its convenient location. It is close to dining and ocean. I wouldn’t stay here again.
Disliked: Outdated facilities and high noise level.