Inn by the Harbor

Great location and beautiful property...

Liked: Loved the location. The property is very pretty.
Disliked: We continually had problems with our room keys. Room 239. The first night I stayed, I was locked out of my room. I didn't see the sign on the door that mentioned going to the sister hotel in case of any problems. I didn't have my glasses with me. I paid for the room, but I didn't get to stay in it. I was disappointed with that and tried to discuss it with Sam, but we did not resolve. I would suggest that you inform all patrons immediately that your lobby is closing and then instruct them on what to do if they encounter any issues. It was an expensive stay, and I missed a night in the room due to the key issue. I had to spend the night with college students. That was not fun. The room also had an odor that was not pleasant. We had to air it out and keep the windows open.

Very good

Very good

Liked: Great staff on the front desk and the breakfast was plentiful with lots of choice. Good location, a short walk to the harbour and downtown. The bed was so comfortable. Lovely little touch of champagne in room as my husband was celebrating his birthday
Disliked: We had a room that overlooked the front so not a great view. Rooms are looking a little tired.

Great location, excellent hotel.

Liked: Breakfast was excellent. Staff were very pleasant and extremely helpful. Great location!
Disliked: A little pricey

Exceptional

Great!

Liked: Lovely hotel with very nice rooms and very friendly employees.

Pleasant

Wonderful stay

Liked: The gardens were beautiful and room was lovely - also good location

Wonderful comfy, clean bed and...

Liked: Some staff kind and competent, others gruff and unsmiling. Bed and pillows were super comfortable and clean, with no chlorine or nasty perfume smells. Spacious room, but lighting too dim to read well even with desk light. Large kitchen with oven and microwave, fridge and freezer, glasses to use and utensils. Very nice. Bicycle use was excellent with easy to use Townie bicycles, with lock and basket. Helmets are provided though I brought my own. Fun!