Great will come back

Liked: Location safety
Disliked: Two tvs in room quite unnecessary

Great!

Liked: Beautifully upgraded from our last stay. This was our 2nd stay at the Inn. Parking was still a bit challenging but that had nothing to do with the hotel. Lovely hotel with great staff.
Disliked: Strong fragrances used in the lobby.

WHAT A FIND!

Liked: When I discovered this hotel on Booking.com, I had no idea how lucky I was to find it. I chose it because the hotel photos looked charming, the price was economical, the reviews were great, and the location convenient. What I didn't expect was the incredible service we experienced from the staff! Each time we walked into the hotel, we were welcomed by caring, friendly, and helpful team members like David, Ariel, Jacara, and Abdullah. It was my birthday, and they were so kind as to upgrade our room to a suite! When we entered, the rooms were beautifully decorated with a bottle of wine chilling and a plate of chocolates waiting! Even though the suite was spacious, it still had a cozy feel. Plus, it was extremely clean, comfortable, quiet, and really quite lovely! We look forward to staying again at The Inn at Union Square on our next trip to San Francisco!

Staff was very attentive and...

Liked: Location.
Disliked: Nothing

Exceptional

Relaxing stay in friendly hotel

Liked: Friendly staff and large comfortable room. Good location for the trollies and Chinatown. Were happy to store our luggage both before and after the stay
Disliked: Too much single use plastic at breakfast

Exceptional

Liked: Our room was spacious, well appointed, and the shower was easy to get in and out of. We loved having ceiling fans, something we have at home but have not seen in hotels on our travels. Also, our bed was super comfy. The location was fantastic..so close to Union Square.
Disliked: I loved everything but one suggestion I'd make...I'd like to see a few small tables and some dining chairs in the breakfast room. As it is now with a sofa and a couple of armchairs, it's different for more than four people to use the space. Also, it would be nice to have cereal as an option included at breakfast.

Superb

Very good

Liked: The location was good and very easy to get to after using BART. I enjoyed the breakfast. It was very quiet at night.
Disliked: Perhaps only the rear window view.