While it was within walking distance to the arena it was close to a not so populated area so the walk was not the best in the dark. The parking was confusing. The staff was great. Very clean and updated lobby and great breakfast.

Liked: Cleanliness.
Disliked: Broken furniture and location.

No fancy amenities, pool, lounge etc., but the price didn't allow for all the extras. It suited our needs perfectly - we really only spent time sleeping, changing, etc. The facilities were excellent, and close to all area attractions.

Liked: Clean rooms. Excellent, friendly staff at desk and housekeeping.

Passable

Bad

Liked: Nothing this place is horrible
Disliked: Might As Well Be A Homeless Shelter

Exceptional

Disappointing

Liked: The location was great, the staff was great and friendly they did as much as they could do
Disliked: The linen was stained and dirty the shower water was cold , after we complained they changed out the linen and it still was dingy and stained

Will not stay again. Ruined...

Disliked: People could see me when I got out of shower Power went out due to a break in and we were not compensated.

Very poor

Bad

Liked: Nothing.
Disliked: The customer service was awful. The rooms wasn?t the cleanest. The hot water wasn?t working. I hated the location of the hotel.

Passable

Liked: Location was great and staff were friendly
Disliked: Room was a little old, shower was insanely high pressure that it was painful, found old food from previous guests

Very good advertisement photos, not...

Liked: Location was very central, and in a semi safe area.
Disliked: When we arrived, I was greeted by a very rude and inpatient front desk worker. He was short with me and very cold. Online it was advertised that they had a free breakfast daily, but failed to mention that due to covid it was closed. We got to our room, was only given one key card between the two of us; and found the carpet to be filthy, furniture banged up and one of the dresser drawers to be off the hinge. When we flipped up the sheets, they were full of what looked like black dog hair. We tried to call the front desk, but the room phone was broken. After talking to someone about it, it took them 3 hours to finally change the sheets. To cool down the room, it had its own air vent system, but when turned on it blew out what smelled like cigarette smoke and marijuana. When we looked at the air filter, it was coated in dust and looked as if it had not been cleaned since it was installed. One of the night we were there the fire alarm system went off for 2+ hours and was not alerted by any worker that the scene was safe, just by other screaming angry hotel customers at 4:00 in the morning. Eventually we were the ones to call 911, and the emergency department said that we were the first to even alert them after an hour and a half. The shower in our room did not hold all of the water inside the shower and made a massive slippery puddle on the bathroom tiles and it looked like it had been happening for a while due to the rotting walls and baseboard in the bathroom. Outside of the hotel room the hall ways were filthy with the same trash being scattered since the night we got there. The parking system was an absolute nightmare and we were stuck in line to get back into the garage making us 30 minutes late for dinner reservations, because the entrance and exit was a one way and had no system or sign set out to direct cars.