Inn at the Peachtrees Ascend Hotel Collection, Atlanta

While it was within walking distance to the arena it was close to a not so populated area so the walk was not the best in the dark. The parking was confusing. The staff was great. Very clean and updated lobby and great breakfast.

Liked: Cleanliness.
Disliked: Broken furniture and location.

No fancy amenities, pool, lounge etc., but the price didn't allow for all the extras. It suited our needs perfectly - we really only spent time sleeping, changing, etc. The facilities were excellent, and close to all area attractions.

Liked: Clean rooms. Excellent, friendly staff at desk and housekeeping.

Very good

Customer service from Oliver and...

Liked: Staff was phenomenal. Oliver and Anthony C made my stay worth it. Their customer service is exceptional and they are happy to help with any issue you may have. The breakfast was good and convenient and the location is everything! I will definitely stay here again.
Disliked: Night time desk clerk could maybe smile, but it was 4:45am when I checked in so I am sure he was tired. Also there was no hair dryer in my room and we really needed one; when we asked the lady downstairs for one she said she could get one out of another room but it would be tomorrow. That wasn't any help to us because we needed it that night. lol

Liked: The best thing about this place was the manager.
Disliked: Definitely dont understand how this hotel is rated anything above a 2. It feels like a motel 6 that was updated 10 years ago.

Liked: I enjoyed the location of the hotel because I was right in the middle of everything for the most part. The staff was nice and it was great they served breakfast.
Disliked: The room was just average and the TV needs an upgrade.

It was fine

Liked: It was in the city
Disliked: Facilities

Exceptional

Liked: Staff and location
Disliked: Homelessness all over the town very badly

The stuff at check-in was...

Liked: Day stay was very customer service oriented. Oliver was the best. Beautiful breakfast I really wanted to bring the cook home. Daytime front desk person was adorable. Conveniently located.
Disliked: Night front desk person had no customer service skills. Rude not a very nice person at all.

Exceptional

Liked: The staff was very helpful and nice! Cheers to everyone.The hotel was very clean.

Liked: The lady cooking
Disliked: no parking i had To park across the street i got 2 boots on my car because i was A few mins late adding money and the next night my car was broken into and the stuff i had Purchased from the hair show was stolen .parked In direct view of front desk