Poor

Liked: Nothing
Disliked: Tried to sell me a timeshare. I refused. Staff got pissy with me. Also booking listed as .2m close to the zoo. False . 15 minutes by car.Also lock on door marginal. Looked like someone carved it out on the inside. Didn't feel safe.

Great rooms, annoying people.

Liked: The rooms were very roomy and very clean, which is great. The beds were super comfortable; plenty of pillows, water pressure in shower was good. Bathroom and kitchen were both spotless. Everything worked in the room. The room itself was the best part of the stay. Esteban (front desk) was a superstar too!
Disliked: I did not like being bombarded after a long drive, by the Shell Vacation Club Staff. They were insistent, persistent and rude at times. Because of this particular treatment, I will not stay at this hotel again, even though, otherwise, it was a good experience.

Superb

Beautiful place to stay, but...

Liked: The room was like a small apartment with a separate kitchen and all cooking materials. I never imagined that it would be so nice. and complete. BUT the concierge kept trying to get me to go to a "presentation" aimed at getting me to buy into the Shell Vacation Club. I had to keep avoiding him in order not to be hassled. Nowhere was it stated upfront that the presentation hassle would be part of staying there
Disliked: The presentation hassle.

Exceptional

Exceptional

Superb

Very good

Superb