Great staff, clean and cozy...

Liked: Very clean, neat and tidy--the online pics don't do the room justice!!--REALLY appreciated the extra amenities pack next to the coffee machine... Popcorn, hot chocolate packets... Actual ground coffee for an ACTUAL coffee maker (which was brand new, by the way)!! Made us feel like we are treasured guests. The bed was firm and thankfully, did NOT have the extra foamy padding on top of the mattress!! Made for a great nights sleep. Love how the room and building are vintage and established but the bathroom was remodeled beautifully--the style of tile and fixtures complimented the rest of the room/hotel and, added value to our experience.
Disliked: We stayed here on our wedding night 20 years ago and, the bathroom amenities were amazing--Gilchrist & Soames shampoo, conditioner, hand/body cream, facial soap, bath soap, as well as shoe shine mitt, nail file kit, and a sewing kit--real quality and upscale which really fit the whole Inn at The Opera "experience". However, when we arrived for our 20th anniversary stay this week, I was truly disappointed to find that these amenities are no longer offered because, they really add so much depth and richness to our stay at the hotel. Paul Mitchell amenities were offered and, while acceptable, did not quite fulfill our expectations of an excellent and complete vacation stay.

The staff was incredible! Mary...

Liked: I loved the antique quality of the decor and the unique elevator. The whole experience was amazing! Loved the filtered water pitcher!We also enjoyed the grab n go breakfast and the ease by witch staff so cheerfully helped us!!We will be back to San FranCisco, and back to the Inn at the Opera!!

Great location and value, beautiful...

Liked: Breakfast was to go and offered mostly just snacks

This facility is not a...

Liked: The staff were excellent. For our purposes, the location was excellent
Disliked: There was no counter space in the bathroom; there was no place to put your stuff when shaving, brushing teeth, putting on or taking off makeup, drying your hair, etc. The kitchen space was cramped, and not well designed. Conversations, arguments, etc., in other rooms could be heard.

Superb

Liked: Location and decor are excellent. Never stayed at anything like it.
Disliked: Uh, not a big deal but we came back to the serviced room tag around the knob to see nothing really changed or cleaned. It was kind of curious.

Good

A well located, comfortable, reasonably...

Liked: The location is great, close to many wonderful restaurants and bars as well as the Civic Center. This is a small property - which I love. The hotel is lovingly and beautifully maintained.
Disliked: The complimentary breakfast is in a bit of a slump. The room while well maintained is a bit out of date.

Superb

Liked: Was a quite hotel on a non through street. It was close to the location of my meetings.
Disliked: A work out facility would be nice.

Good