Poor

Liked: The location near the City hall and the Opera.
Disliked: I was traveling for work and had a 6 nights stay at Inn at the Opera. Even though that credit card (Business) was given prior to my trip the hotel insisted on taking the amount of 2130 USD from my private credit card. The travel agency that booked my stay try to solve that with the hotel with no luck, because Inn at the Opera refused to use the business credit card. The worst was that i tried to speak with a supervisor because it was clear that reception couldn't help and the answer i was given was that he was a very busy man. I found that attitude totally direspectful. The room was quite small for the American standards, with old and heavy furnitures. The room was constantly humid. Even though i stayed there for six nights the bedsheets were never changed. The toilet-articles were never replaced with new even though i demonstratively left the little that left from the soap to be seen and replaced. The hotel lacks amenities, they offer complimentary breakfast which is good but having in mind the outrageous high price a room cost per night ??complementary?? sounds funny.

Good

Great location with great amenities

Liked: Loved our stay at Inn at the Opera! The staff were friendly, the location was easily accessible to a lot of different areas of SF, and the breakfast and daily cookies were delicious. Would definitely stay again!
Disliked: The rooms could definitely be bigger

Superb

Liked: Location was great, we walked to dinner. Breakfast was great also. Room was nice & spacious
Disliked: It took a long time to get the car when we requested it

Exceptional

Liked: Close to where I live

It was alright.

Liked: Good Wifi. Clean room. Value for money.
Disliked: Provide guests with enough shampoo. Respond to questions via Booking (I've sent my Q twice - no reply).

a bit pricey but still...

Liked: We've stayed here before and absolutely fell in love with the location. We were attending the Symphony which is LITERALLY around the corner. This last visit we explored the surrounding neighborhood and fell more in love. Great restaurants, shopping and people.
Disliked: For $200 a night our room was pretty small. but I understand it's a fabulous OLD building, in the heart of the city, and well, it's San Francisco.

A nice stay

Liked: Breakfast was delicious and the hotel staff was attentive to our needs. Prompt service when we needed extra items
Disliked: Nothing I can think of except the Wyndham time share hustle.

Overall wonderful experience, want to...

Liked: Breakfast was delicious! Lovely decor with elegant atmosphere
Disliked: Window was a bit drafty